Sepia was founded by Dr. Lewis after she saw that patients were craving a better experience with their PCP.
Sepia is a membership-based primary care practice designed to serve busy professionals in the greater Baltimore, MD area.
Our Mission:
To provide a customized healthcare experience that allows for improved wellbeing. To elevate the typical discouraging, hastened PCP interaction to one that is enjoyable, educational, and fulfilling.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.