Received a voicemail saying my prescription was ready, got there an hour later to be told nothing was ready. Called back the next day and explained this, young woman says she’ll check and the line disconnects after putting me on hold. Disgustingly unprofessional
MK
Math Klinic
Sep 23, 2025
1.0
I have experienced a very disrespectful, stressful, hostile, and argumentative attitude from the clerk Johnna, who was not wearing a visible name tag for identification. She has frequently displayed an extremely unfriendly, hateful, and racist attitude. When I asked her to enter my reward number, she ignored me and responded with hostility. Later, when I requested to speak with her direct manager, she showed complete indifference. The pharmacist also seemed unconcerned about my complaint regarding Johnna’s repeated provocative behavior. Most of the staff in that pharmacy are very professional and friendly, except for clerk Johnna. Is she exempt from responsibility, or allowed to behave this way because she is racist or considers herself above the rules?
I have already contacted the main corporation, and depending on their response, I will decide whether to continue with this pharmacy or transfer my business elsewhere.
******
Update ,I received a phone call from the assistant manager, and I hope that clerk learns to treat customers with more respect.
WN
Waqas Nasar
Mar 15, 2022
1.0
Slow & rude employees, I didn't even pick my prescription from them twice, won't be going back, lesson learned
DA
d ata
Jan 22, 2013
5.0
The prices are low, and they match the price of the adjacent store's pharmacy when it has lower prices.
The store is clean and well maintained.
The staff is polite, knowledgeable, helpful, and competent.
The orders are ready before the time promised.
Their automatic call back works well. However, it is not consistently updated after a sale, but the message states that if you have picked up your order within the last 48 hours to ignore the call.
What are the operating hours of Giant Pharmacy in Catonsville?
Giant Pharmacy in Catonsville is open 24 hours every day of the week, including weekends. On certain holidays, hours may vary.
Does Giant Pharmacy offer pickup and delivery services?
Yes, Giant Pharmacy provides both in-store pickup and delivery services for your convenience.
Where is Giant Pharmacy located?
The pharmacy is located at 6223 Baltimore National Pike, Catonsville, MD 21228, United States.
How can I contact Giant Pharmacy by phone or fax?
You can reach Giant Pharmacy by calling +1 410-788-6220 or send a fax to +1 844-411-6236.
Is Giant Pharmacy open on Thanksgiving Day?
On November 27, 2025 (Thanksgiving Day), Giant Pharmacy is open from midnight (00:00) until 5:00 PM (17:00).
Can I use the Giant Food mobile app to manage my prescriptions at the pharmacy?
Yes, you can use the Giant Food Rx app available for iOS to manage your prescriptions and pharmacy services.
What nearby services can I use after visiting Giant Pharmacy?
After visiting Giant Pharmacy, you can access nearby services such as Honey Go Nails & Spa for skincare and nails, Peepers Family Eye Care Center for optometry needs, and Montgomery Plaza Liquors for beverages.
Are there banking and financial services near Giant Pharmacy?
Yes, nearby financial services include PNC Bank ATM, First National Bank ATM, Bitcoin Depot & Bitcoin ATM, CoinFlip Bitcoin ATM, Coinme currency exchange, and Western Union money transfer services.
What nearby locksmith options are available around Giant Pharmacy?
For locksmith and key services near Giant Pharmacy, you can visit American Lock & Key, KeyMe Locksmiths, Minute Key, and Minute Key.
What are some dining options near Giant Pharmacy?
Nearby dining includes Hangry Joe's Hot Chicken & Wings for chicken dishes and Subway for sandwiches and quick meals.