Giant Pharmacy

Reviews

• SP

  Susanne Panei

  6 days ago
  1.0
  If I could give 0 stars I would. The staff is completely unprofessional, and will gossip about you while you are sitting there waiting for them to fill your (always late) prescription. For the past 3 days I have put in requests for an antidepressant through my doctor, who approved my request day 1, and day 2 and 3 I put in requests directly through giant. I am on my 3rd day without my medication, actively going through withdrawal, and when I called them today to ask when it will be ready, they told me they didn’t even have it in stock and now I need to wait even longer for them to order it. They could have, and SHOULD have, ordered it when the first refill request went through. I used to work for a pharmacy and I know how it works. Every experience I’ve had with these people has been absolutely terrible, if you’re prescribed controlled substances they treat you like scum. Even if you refill your medications on time, or early, they will ALWAYS be out of stock, or late filling it. People like these employees are the problem with our healthcare system. I have never had this many issues consistently with a pharmacy before. Pro tip: DON’T WORK IN HEALTHCARE IF YOU DO NOT CARE ABOUT THE WELLBEING OF PATIENTS.
• DH

  David Hertzbach

  Dec 30, 2024
  5.0
  Staff couldn't be friendlier or more helpful if they tried.
• LB

  lily burch

  Feb 9, 2024
  4.0
  Updating 07/05 Staff has changed since this issue before and the ladies at the pharmacy here latley have been very polite and helpful 👏🏻👏🏻👏🏻👏🏻 glad I didn’t switch have not had any issues since! Beyond irritated at this point! On the 29th I came in trying to pick up a prescription my primary care physician called in after I went to urgent care and they prescribed something I couldn’t have. I spoke with Matt on multiple occasions on 01/30 and 01/31 he was short and snippy and blatantly did not care… I told him the names of the 2 medications I did not need and don’t want to pick up. And they told me the correct medication was denied by my insurance… a week goes by with no asthma medication I get a letter that is was approved 01/31 so fast forward to yesterday 02/08 I call them I get Matt on the phone and tell him the medication was approved! and I would like to have it filled so I can have someone come pick it up…. My fiancé gets there and he’s given the medication I had already told Matt and another lady at the pharmacy I can’t take and didn’t want to pick up and I told them the name of the correct prescription and everything. I have Been with this pharmacy for almost 10 years my mom and came here when I was in school but they have really gone down hill. So I will be looking for a new pharmacy
• KR

  Kara Russell

  May 17, 2020
  5.0
  Always friendly staff, great service and I won’t go anywhere else! They treat me with respect and make me their priority when I am picking up or dropping off my prescriptions.

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