LensCrafters

4.8
803 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
15616 Emerald Way, Bowie, MD
20716-2206, United States

Hours

Reviews

4.8
803 reviews
5 stars
757
4 stars
14
3 stars
4
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for being friendly, knowledgeable, and accommodating, with many customers highlighting specific team members like Vinette and Monchelle for their exceptional service.

Professionalism

Customers noted the professionalism of the staff throughout the eye exam and purchasing process, with many feeling well cared for and respected.

Product Selection

The variety of frames and glasses available was frequently mentioned positively, with customers appreciating the assistance in selecting the right options.

Overall Experience

Many reviews reflected a positive overall experience, with customers expressing satisfaction and a willingness to return for future services.
  • RN
    rodney nickens
    5 days ago
    5.0
    Great customer service. Josue class act associate
  • NW
    Nancy W.
    Jan 4, 2026
    5.0
    Outstanding customer service. The technician was knowledgeable, courteous, and very professional throughout my visit. There was an excellent selection of eyeglass frames with great value pricing and an impressive warranty. The store itself was clean and inviting, making the entire experience pleasant and stress-free.
  • JB
    Jennifer Ballenger
    Dec 27, 2025
    5.0
    I hadn’t been to LensCrafters in years, but my recent experience confirmed that returning was a great choice. The customer service was excellent from check-in to the exam with the doctor and through checkout. Every team member was knowledgeable, friendly, and helpful. The office was clean, organized, and welcoming. Overall, it was a truly great experience, and I would definitely recommend LensCrafters.
  • NG
    Natasha Garcia
    Dec 13, 2025
    5.0
    The staff were pleasant and accommodating. The doctor was thorough—she really took her time which was important to me. At other places you’re rushed and hit with so many sales pitches. Linette was super helpful, especially when making sure I had the right fit.
  • TJ
    Tracey Johnson
    Nov 30, 2025
    5.0
    On Saturday, November 29th I had the best experience in this store. I was greeted from the time I walked in and every step of the way thereafter. The staff were so amazing! For each step leading up to the exam, the young lady who assisted me explained what she was going to do and how she was going to do it. When it was time for the exam another young lady assisted me and prepped me before the doctor did my exam. When the exam was done I was told someone would help me with choosing my eye glasses. I wasn’t in a hurry because choosing glasses isn’t an easy process. You want to make sure you find a pair that fits appropriately and looks good on you. The two ladies that helped me were fantastic. They explained the pricing, went over the coverage from my insurance and helped me choose the glasses that are great for me. The young lady who completed my order and purchase was very humorous and did a great job. I purchased two pair of glasses and one pair of sunglasses. I’ll be purchasing contact lenses when I return. From start to finish I was treated very well. Everyone was professional, accommodating and had great personalities. Looking forward to going back to pickup my glasses and buying my contact lenses. Kudos to everyone who assisted me at the Lens Crafters in Bowie Towne Center.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.