LensCrafters

4.8
781 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
15616 Emerald Way, Bowie, MD
20716-2206, United States

Hours

Reviews

4.8
781 reviews
5 stars
736
4 stars
14
3 stars
4
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their exceptional customer service, with many customers highlighting specific employees like Vinny, Monchelle, and Elijah for their helpfulness and professionalism.

Knowledgeable Staff

Customers appreciated the staff's expertise and ability to provide personalized recommendations, making the selection process for glasses enjoyable and informative.

Welcoming Environment

The store was described as clean, inviting, and well-renovated, contributing to a positive overall experience for customers.

Efficient Processes

Many reviews noted the quick and efficient service during eye exams and the selection of glasses, with minimal waiting times reported.

Product Variety

Customers enjoyed the wide variety of glasses and frames available, which enhanced their shopping experience.
  • RD
    Redangel Denning
    Nov 12, 2025
    5.0
    Ms. Vinnie and Michelle were very professional and understanding, ensuring I was provided excellent service. From the eye exam to the selection of the frames, was a very easy and a quick process.
  • JS
    Jonae Stuckey
    Nov 7, 2025
    5.0
    My experience here at LensCrafters was great and smooth. Everyone was very friendly and professional. Michelle, Jackie and Vinny were amazing, and the optometrist was thorough and answered my questions well. They also had some pretty great frame selections!
  • WM
    Wydena Mosley
    Nov 4, 2025
    5.0
    Everyone was professional, and the team seemed to work well together. The manager helped me, and he was invaluable. I highly recommend this LensCrafters.
  • JA
    Jamie Alvarez
    Nov 3, 2025
    5.0
    It was due time for me to change my eye doctor when I happened to see LensCrafters, and let me tell you, this is the best decision ever! I was skeptical with the 4.8 stars but this store definitely deserves it. The receptionist from today was so kind. We had a problem getting my profile but they were able to grab my file. Friendly reminder, please actually write you FULL FIRST NAME lol! It was a lesson learned. Michelle (I think that's how you spell her name) was amazing! The system on one of the tests was down and her and the receptionist did not leave me at all. They kept me accommodated. Talked to me about common interests. So Michelle, if you are reading this, go to OEGADJIB for that good KBBQ. Super satisfied with their service. Definitely modern and different than what I got used to. I immediately recommended this place to my partner. I will 100% see you guys again. Thank you for being such kind human beings!
  • MR
    Morgan Ross
    Oct 26, 2025
    5.0
    The customer service at this location was impeccable! As a first time visit/customer, I will recommend this store to everyone. The glasses brand variety was also a plus. My eye exam was quick and efficient! The staff was patient and helpful when coming to selecting which glasses I would select. Special thanks to Naomi for recommending and assisting me in the store !

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.