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LensCrafters

4.6
(361 reviews)

Business Details

7141 Arlington Rd, Bethesda, MD
20814, United States
(301) 547-2822

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7141 Arlington Rd, Bethesda, MD
20814, United States

Hours

Monday10:30 AM - 7:30 PM
Tuesday10:30 AM - 7:30 PM
Wednesday10:30 AM - 7:30 PM
Thursday10:30 AM - 7:30 PM
Friday10:30 AM - 7:30 PM
Saturday10:00 AM - 6:30 PM
Sunday10:00 AM - 5:30 PM

Reviews

4.6
361 reviews
5 stars
320
4 stars
4
3 stars
0
2 stars
1
1 star
36
  • MH
    Michael Horwitz
    Mar 29, 2026
    1.0
    Terrible experience at LensCrafters. Online showed one price and then in store the tag was cheaper than online. But when adding up my bill, the frames were a way more expensive. The blue light coating online was 120 but in store it was 360. No explanation or understand from the staff.
  • MM
    MARIA MANNING
    Mar 26, 2026
    5.0
    Christina Austin, the assistant manager, handled my issue very professionally, efficiently, and completely. I am truly grateful that she took over from her colleague, who was unable to help at all. I will specifically look for her when I return to this store.
  • MG
    Marianne Gonzales
    Mar 22, 2026
    5.0
    Rosanna did a great job in giving me options and recommendations for frames and lenses that suits my budget
  • EG
    Emely Gomez
    Mar 9, 2026
    1.0
    I had a very disappointing experience at LensCrafters with the assistant manager, Christina. From the start, her demeanor was dismissive and unwelcoming. Super passive aggressive the whole time. At one point she told me to go sit down while she “looked into the account.” When I didn’t immediately move, she repeated herself in a forceful tone that felt more like she was trying to get me out of her face than actually help. I was not surprised at all when I saw another review on here describing another horrible experience with the same person, Christina. Clearly this isn’t a one-off situation. The store needs to seriously work on its customer service. Customers should be treated with basic respect and courtesy. Instead, the attitude was beyond rude and passive aggressive, as if internal frustrations were being taken out on the people walking through the door. Completely unpleasant and unnecessary.
  • RM
    Rustin Moore
    Mar 9, 2026
    5.0
    Rosanna is the best!! This store is about a 10 minute walk from my job, so while it’s convenient, I still need efficiency so I’m not wasting a break standing in line or being upsold services or products I don’t need. This year, I set aside FSA money to buy some new AI frames and I’m happy I chose here to do it. Rosanna was patient, kind, knowledgeable and quick with service during 2 visits. I ended up buying a pair of prescription Oakley Meta glasses during their promotional sale and a pair of Rayban meta sunglasses with my benefits. I’m going to recommend anyone in need of glasses in this area to come and see Rosanna!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified April 05, 2026Yext Knowledge Graph
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