This place is great, they got me the Silent Nite tooth guard that I’ve been using for years and are easy to work with and nice. Much appreciated.
CN
Chloe Nicole
Feb 19, 2026
Unfortunately, I’ve had a terrible experience. I had back to back appointments over 4 months ago and paid upfront and out of pocket—btw, they do not accept HSA cards. My insurance cut a check for my reimbursement within 10 days after my visit. As of today, February 19, 2026, I STILL have not received what I am owed. I called every day this week and all of my calls (at least 3x a day) went both unanswered and unreturned. While I’m not hurting for the money, what about patients of theirs that might be? And it is completely unacceptable either way. I’ve made all communication efforts, no one has ever reached out proactively to provide updates. I also had a negative experience with the female dentist, I cannot recall her name. She made a very distasteful comment and asked me “What happened that you have such bad gum disease? You’re so young for it to be this advanced, I wish we could have found someone like you while I was in school.” As if I’m a specimen and not a human being. There were other people in the room and I was so caught off guard at the lack of couth, embarrassed, and choked up with tears all I could do was grimace and sit there. All of this in my first interaction with her. Surely empathy and compassion are a part of training, and if they aren’t they should be. I would never recommend anyone to patronize this practice and I will be moving forward with taking action against them.
VF
Viola Forrester
Jan 23, 2026
Following up on a recent sleep apnea diagnosis, I first visited Dr Greenbaum’s office last November. I was evaluated and fitted for a dental appliance for apnea. My experience with the office has been very positive. All staff -administrative and dental specialists - are very personable, knowledgeable and responsive. My follow-ups have been helpful and my sleeping experience has improved significantly. I am happy with my care.
JW
Judy Waxman
Jan 22, 2026
They are efficient and caring and follow -up
On their promises.
DC
Danielle Cox
Jan 14, 2026
I could not tolerate my CPAP machine and finally made an appointment with Dr. Greenbaum for an oral appliance. He was wonderful. I was told it should be about 2-3 weeks for the appliance to come in and that staff would coordinate w/ my PCP for a letter and insurance approval etc. Well that was 3 months ago! My appointment with the doctor was on 10/15/25. I called 3 different times and the front office staff told me someone would call me back, which did not happen. Not one update in 3 months. Unacceptable! Finally I called a fourth time to get a refund for the $400 I was charged for the appliance that I never received (still waiting for it). I asked to speak with a Manager or the doctor himself and crickets. Again Dr. Greenbaum is great but is losing my family and friends as clients as some his other staff either can't give/take messages or return phone calls. Sad.