AllCare Primary & Immediate Care

Reviews

• KK

  Kush

  5 days ago
  2.0
  I scheduled a visit for prescription refill (I have been to this location previously) They set up my appointment and on the call I was told that the doctor couldn't refill my prescription because she wasn't the one who filled it.. Then why allow me to schedule the appointment in the first place.. Then I was sent a $119 bill for the 2 minute visit. Extremely frustrating.
• FH

  Frank Hodgson

  5 days ago
  1.0
  This is not an urgent care facility. Had symptoms of the flu wanted to get check out and got turned away. When I mentioned I had a migraine too, the person at the front desk literally told me to go to an ER for imaging…. Seem like he was swamped and didn’t want to take me in. Mind you the lobby was empty. I guess if you don’t make an appointment they can’t see you.
• GS

  Gail Spence

  Jan 29, 2026
  5.0
  The PCP Simone Ellis, was attentive, pleasant and opened to answering questions comfortably as well as useful in making recommendations to find other specialists to ensure full care in dealing with the issue of my love one.
• KS

  Karyn Strickler

  Jan 20, 2026
  1.0
  FALSE ADVERTISING, REAL ATTITUDE — STAY AWAY! Urgent Care Without the Urgent — or the Care AllCare Primary & Immediate Care on Old Georgetown Road in Bethesda proudly advertises “Immediate Care” and “Walk-ins Welcome” in big white letters on a red background. It's even in their NAME! That’s a bold claim—and a completely false one. I went there because I was genuinely sick and needed to be seen—exactly why urgent care clinics exist. I sat there for nearly an hour filling out forms and handing over samples, only to be told at the very end that I should “come back at 5:30,” more than 3 hours from the time I walked-in. If I could wait two more hours, I wouldn’t have gone to a place advertising urgent care. What made it worse was that the waiting room never had more than two total people in it the entire time I was there, yet I was told they were somehow “fully booked.” Then, magically, there was a “glitch” with my insurance—something that has never happened to me anywhere else. I calmly asked one simple question: how long until I can be seen? Instead of an answer, a little man with a full-blown Napoleon complex marched out and immediately escalated things—talking down to me from below, and acting like authority mattered more than actually helping a sick person. It felt less like healthcare and more like a power trip run by a healthcare tyrant. The end result: they simply refused to see me at all. This place is chaotic, misleading, and deeply unprofessional. I can’t speak to the medical care, because I never received any—but if the doctors are anything like the front office, that’s all the more reason to stay away. If you’re sick and actually need timely care, go somewhere that means it when it says “immediate.” If you need an urgent care in Bethesda, try MedSTAR Health Urgent Care, 4507 Stanford St, Chevy Chase. You will notice the stark difference in professionalism from the moment you walk in the door.
• KS

  Karyn Strickler

  Jan 20, 2026
  1.0
  DON’T WASTE YOUR TIME — GO SOMEWHERE ELSE! All Care urgent care on Old Georgetown Road in Bethesda advertises “Immediate Care” and “Walk-ins Welcome” on the outside of their building in white lettering on a red background. That's a lot of attention to draw to a claim that's NOT true. I went there because I was sick and needed care—like anyone who chooses an urgent care clinic. I spent nearly an hour filling out registration paperwork and providing medical samples. When I was almost finished, the receptionist casually asked if I wanted to come back in two hours. Of course I said no—if I could wait two hours, I wouldn’t be at an “urgent” care. There were 2 patients in the wait area the entire hour plus that I was there, but they were "booked." Then I was told there was suddenly a “glitch” with my insurance—something I have never experienced anywhere else. I calmly asked one basic question: how long until I could be seen? Instead of a clear answer, a little man, with an apparent Napoleon complex, came out and immediately escalated the situation—speaking down to me from below, posturing, and acting as though authority itself was the point. The interaction felt less like healthcare and more like a power trip, after which I was simply told they would not see me at all. This place is disorganized, misleading, and deeply unprofessional. I can't speak to the medical care, since I did not get any, but if the doctors are as bad as their front office help, it's an even better reason to avoid the place. If you are sick and actually need timely care, do yourself a favor and go somewhere that means what it says when it claims to offer “immediate” care.