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About
WheelchairsWheelchair Repair ServiceDisability ResourcesMobility Equipment StoreMobility ScootersWalking AidsHome Medical Equipment StoreMedical SuppliesWheelchair Rental Service
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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- PFPaula FinochiSep 18, 20255.0Carolyn was an absolute pleasure to speak to and to work with. She was very thorough and extremely knowledgeable. I look forward to working with her again.
- SMShiela MalatestaSep 18, 20255.0I called and spoke to Carolyn, she was extremely helpful and polite. I work with Seniors on Medicare and she helped me understand the process to help my seniors. Highly recommend her to any company or person to help navigate the process.
- NDNichole DonnonSep 18, 20255.0I called and spoke with Carolyn - wonderful customer service! Friendly and seemed to really care what I needed
- CSCindy ScruggsAug 29, 20255.0Eddie did a great job for us fixing my husband’s chair. He was friendly and courteous, and went right to work and did an excellent job.
- CHCasey HallAug 26, 20255.0Customer service was top notch! Fast to approach me and help with everything I needed in a timely fashion. Workers there were pleasant and knowledgeable. Happy to have them right down the road for our needs
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What kind of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides customized mobility solutions including power and manual wheelchairs, cushions, custom molds, stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, grab bars, bathroom modifications, tub-to-shower conversions, overhead lifts, door widening, elevators, pool lifts, and inclined platform lifts.
How does NSM ensure that mobility solutions meet individual needs?
NSM searches hundreds of sources to create chairs specifically designed for each client's needs, ensuring maximum comfort, ease, and therapeutic benefits as prescribed by the health care team, working in partnership with physicians, nurses, and therapists.
Do I need a referral to receive services from National Seating & Mobility?
Yes, NSM requires a referral from your physician or therapist as they work as part of your rehabilitation health care team to provide customized mobility solutions.
What are NSM's business hours?
National Seating & Mobility is open Monday through Friday from 8:00 AM to 4:30 PM, and closed on Saturdays and Sundays as well as certain holidays.
How long does it typically take to receive a new power wheelchair?
NSM aims to complete the process as quickly as possible without compromising quality; customers are encouraged to refer to the NSM timeline page and be patient throughout the process.
What should I do if my medical condition changes after receiving a wheelchair?
Contact your local NSM branch to inform them of any changes that might affect the fit or function of your mobility device.
Are off-the-shelf wheelchairs safe to use?
Off-the-shelf wheelchairs can be harmful as they may not fit properly, leading to physiological and psychological problems, pressure sores, increased dependence, or premature need for replacement due to lack of customization.
What are some nearby places to National Seating & Mobility that customers might visit?
Nearby places include Brazilian Jiu Jitsu Harford County and Top Flight Mixed Martial Arts for fitness enthusiasts, as well as the Christian Life Center for religious gatherings, providing opportunities for visitors to engage in community activities before or after their mobility appointments.
How can nearby locations help customers access National Seating & Mobility?
Nearby businesses like Good News Electric and RoofCo Mid Atlantic might serve as landmarks to help customers find NSM more easily, while nearby schools and community centers contribute to a well-known local area for visitors.
Can visitors combine their trip to NSM with other activities in the area?
Yes, customers can explore local community services like Boys & Girls Clubs of Harford County or enjoy nearby retail and dining options around Riverside Apartments, making their visit more convenient and enjoyable.