Staff Professionalism
Many customers praised the staff for being friendly, professional, and accommodating, making them feel comfortable during their visits.
Patient Care
Several reviews highlighted the compassionate and thorough care provided by the dentists and hygienists, particularly for patients with dental anxiety.
Scheduling Issues
Multiple customers expressed frustration with scheduling errors and last-minute cancellations, indicating a need for improvement in this area.
Billing Concerns
There were complaints regarding billing practices, including lack of communication and issues with charges that were perceived as unfair.
Overall Experience
While many customers reported positive experiences, there were also significant concerns about consistency in service quality and patient management.