LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and attentive.
Staff Knowledge
Customers frequently praised the staff's knowledge and professionalism, particularly in assisting with frame selection and eye care.
Mixed Experiences
While many had positive experiences, some customers reported issues with incorrect prescriptions and unprofessional behavior from certain staff members.
Atmosphere
The store atmosphere is generally described as welcoming and pleasant, contributing to a positive shopping experience.
Product Quality
There are concerns regarding the quality of lenses and the fitting process, with some customers experiencing issues with their prescriptions.
TC
Tiffany Carroll
Jan 1, 2026
5.0
I been trying to get glasses for the longest time when I called and asked can i walk in and the man told me I could I came on down from the time I got there up until I was leaving was nothing but great thanks johan for helping me and making this experience a great one
NR
Neftali Rosado
Jan 1, 2026
5.0
Treated my lady with such care and kindness and made her feel so comfortable!!! All of yall there are awesome.
TC
THE D. O. C.
Dec 28, 2025
5.0
Johan and the staff members; I forgot to ask their names were extremely fun to converse with. Johan answered all my questions clearly concerning using my insurance and what options would save me the most money . The atmosphere is very nice in the store and the staff seek to make personal connections with the customers. I greatly appreciate it
SA
Shantni Amin
Dec 11, 2025
5.0
They were so so so helpful! Brought old glasses that were bent out of shape and they had them fixed for me within 10 minutes (:
KH
keith harvey
Dec 11, 2025
4.0
I love going to LensCrafters because of the sales, variety of stylish and designer eyewear and professionalism.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams and services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, including prescription eyewear, digital retina photos (varies by location), AccuFit and myLook services, and a wide range of designer frames and lenses.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are LensCrafters' store hours in Baltimore at 2400 Boston St?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for the Baltimore LensCrafters location?
Yes, you can schedule an eye exam appointment online through LensCrafters' scheduling link specific to the Baltimore location.
What types of payment does LensCrafters accept at this location?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa as payment options.
Does LensCrafters have wheelchair accessible entrance and accept debit/credit cards?
Yes, the Baltimore LensCrafters location has a wheelchair accessible entrance and accepts both debit and credit cards.
What popular nearby restaurants can I visit before or after my appointment at LensCrafters?
Popular nearby restaurants include &pizza for vegan and vegetarian options, Chipotle Mexican Grill for Mexican fast food, and Regional for American-style sandwiches and meals.
Are there nearby coffee shops where I can relax near LensCrafters?
Yes, there is a Starbucks nearby where you can enjoy coffee and light refreshments before or after your visit.
What other services or shops are close to LensCrafters for convenience?
Nearby you can find services like uBreakiFix for mobile phone repair, Kisner’s Hair Salon & Barbershop for hair care, and AllCare Primary & Immediate Care for urgent health needs.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your eyewear and lens orders at the Baltimore location.