Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
526 reviews
5 stars
492
4 stars7
3 stars4
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Helen, Glenn, and Carrie for their exceptional service.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding appointment confirmations and changes, leading to frustration among customers.
Positive Experiences
Many customers reported positive experiences with eye exams and frame selections, noting the staff's attentiveness and willingness to assist.
Mixed Reviews
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff members, particularly at the reception.
- BBbmorepanic5 days ago5.0Exam was very detailed and thoughtful. Everyone in the store was busy, but willing to take the time that each customer needed to answer all questions.
- DPDelena PrattJan 1, 20265.0My last experience in January 2025 at a location in Towson had soured me on Lenscrafters. My experience with Helen and the staff at the Nottingham location in the White Marsh Mall was a relationship saver. They were all aware, and attentive as I entered the store, even as they were working with other clients. Helen ultimately helped me as my need came with a backstory, so her experience made for a very smooth process. Overall the impression I was left with was of a cohesive group of professionals, who were customer service oriented, aimiable, and helpful. Thank you all.
- MMM MCDec 15, 20255.0I went to LensCrafters in White Marsh for the first time. Helen was amazing!! Very friendly and courteous. I felt welcome from the minute I walked in the store.
- LAliteya andersonDec 7, 20255.0My appointment was very fast the doctor was very nice. My Sales person was so polite and helped me try on frames and pick them out. We had a wonderful vibe and conversation. She customized my sale to my comfort. And I will be back again to see them. Every one was very welcoming. I do recommend.
- RHRhonda HammondsDec 4, 20255.0Excellent customer service and clean store. I did not purchase my glasses from this location however, I brought the items to repair them and was able to get them fixed at this location. The services were prompt and professional. I would recommend this store.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the White Marsh Mall location?
LensCrafters provides comprehensive eye exams using the latest vision technology, along with premium lens solutions and a wide range of designer brands.
What brands of eyewear can I find at LensCrafters?
You can find designer brands like Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters at White Marsh Mall accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at 8200 Perry Hall Blvd?
LensCrafters is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online via the LensCrafters scheduling link provided on their website or directly at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0243&storeId=10851.
What payment options are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup services for its products.
What stores are nearby LensCrafters in White Marsh Mall where I can shop or dine?
Nearby stores and places include Doctors of Optometry - White Marsh Mall, Hibbett Sports, Friendly's restaurant, and The Perfect Gift flower and souvenir shop, all within the mall area.
Can I visit a shoe store near LensCrafters for footwear shopping?
Yes, nearby shoe stores include Hibbett Sports, SHOE DEPT., Aldo, and Journeys, providing a variety of footwear options close to LensCrafters.
Are there any wellness or beauty salons close to LensCrafters?
Yes, nearby you can find Zare MedSpa & Wellness, Regis Salon, MasterCuts, 360 Braids, and Nail Elite for various beauty and wellness services.