Brick Bodies

Reviews

• JJ

  James

  Oct 3, 2025
  1.0
  What a joke. I wouldn’t recommend unless you wanna be nickel and dimed for everything!
• BR

  Brad Rubinstein

  Sep 26, 2025
  5.0
  Been here for 3 years and it's been nothing but stellar. Management and employees are all super nice and helpful. It's clean, plenty of machines and free weights. Great prices. Love this place!
• NT

  Nyle Tyson

  Sep 18, 2025
  5.0
  Love you guys! Thank you so much for all you do! ❤️❤️ BB Rotunda
• YK

  Young-Joon Kim

  Aug 23, 2025
  2.0
  The gym itself was fine, but the way the situation was handled felt unprofessional and dismissive. I’m a recent Hopkins graduate staying in Baltimore until next summer, and since I can no longer use the Hopkins gym, Brick Bodies Rotunda caught my attention. I liked their large windows, so I decided to visit on Saturday, August 23, 2025 at 5:40 pm. At the front desk, I explained this was my first visit and asked about options such as a free trial, daily pass, or monthly membership. The staff member told me she had no idea about memberships, could not give me even a price range, and said the only thing she could do was sell a daily pass. I paid $30 each for me and my younger brother ($60 total). While we were warming up, within 5 minutes of the purchase and before starting our workout, I found on the Brick Bodies website that they advertise a free trial for newcomers. I went back to the counter and asked if we could switch to the trial instead. She said she didn’t have the authority and that I would need to call a number after Monday at 10 am. She repeated that there was nothing she could do and handed me a business card. Later, I noticed the back of that same card also mentioned free trials for local residents. That made me question why the front desk could not provide basic information or any meaningful assistance. I also wonder if it is fair for a gym to refuse a refund requested within minutes for such a reasonable reason. What stood out most was the way the situation was handled. When I asked for her name, she refused to give it. Instead of acknowledging my concern or offering to report it to her manager, she repeated the same line with an irritated expression, which came across as if I wasn’t understanding her, even though I had explained myself clearly. To me, that was unprofessional. A front desk staff should at least be willing to escalate an issue or provide some assurance that the matter will be followed up, not make the customer feel like they are the problem. After I pointed out that the way she was handling the situation felt unprofessional, her demeanor shifted. She smiled and just listened quietly from that point on, which I did appreciate, but still left a poor impression. As for the gym itself, the free weight area and platforms were solid, though I wished there were more plates on the racks. The Hoist machines were okay but fewer than expected for a gym of this size. Mats and bands were in good condition. The facilities seemed fine, but the unprofessional front desk experience overshadowed my visit and left me questioning whether this is a place worth joining.
• CG

  caroline gutberlet

  Aug 21, 2025
  3.0
  A little obnoxious that when members request certain equipment (that costs no more than my mo membership-pull up rings) the manager says there’s not enough of a demand and I need to bring my own (and to please choose an hour where I’m not in the way) , but than proceeds to tell me there are three other members that bring their own rings? Sounds like there’s a demand 🤷🏼‍♀️ why not use our “annual enhancement fee” to invest in the equipment we request?

Frequently Asked Questions About Brick Bodies