I can’t express how much of a pleasant experience I have anytime I come to their office. Brooklyn Park Dental, in Baltimore, is by far the best dental office you will find for any of your dental needs. Here you will truly get worlds class excellent care. The physicians- Drs. Freddy and Levi are laid back competent dentists. They have great bed side manner, very thorough, empathetic, and friendly. I live in College Park, and have very tight work schedule. I always come to Brookly park dental because it’s like visiting a family member. All of the staff is so friendly, warm towards providing great care and working around your schedule. Dr. Freddy Flanagan is my care professional, and he does amazing work. All 5-star reviews are well deserved.
-Mobeen
NA
Nedal Abujayyab
3 days ago
5.0
I am 100% satisfied. The specialist who performed my deep dental cleaning was fast, knowledgeable, and extremely skilled at her job, I felt absolutely no pain neither from the injections nor during the cleaning procedure itself.
Thank you
PW
Patricia Wildermuth
4 days ago
5.0
I needed an emergency dentist for an inlay that fell out. Oh my gosh! I was given an appt within 24 hours of calling and received some of the best dental care I have experienced in a long time. I am only visiting the area but if I lived here, I would choose Brooklyn Park as my famiy dentist.
BS
Bella Sommer
Apr 2, 2026
1.0
Edited for a second time: interesting that this business only chose to reply to this when I realized I had initially posted it 6 months ago under my professional account, so I reposted it from a personal account that doesn't share my full name.
Since I'm back, let's also add that Dr L made my oldest child (that has documented disabilities and needed special treatment in order to be seen there) feel like crap bc when his younger brother got a little trinket fro. the treasure chest after the appointment, he asked if he could have one too and Dr L basically made him feel like he was too old and should be embarrassed he asked for it (hand gestures and all). My family of 6 now go somewhere else that doesnt see us as dollar signs and my aunt with her family of 6 has also started going to the new place. TWELVE PEOPLE have opted to go somewhere else, and I will keep telling everyone around me about our experiences.
Edited to add that 6 months later, after 3 requests (1 in person and 2 over the phone) to have my entire family removed from their patient list, contact list, EVERYTHING- we are still getting texts and emails trying to get us in there. I also didnt mention in the first review that at my initial cleaning, they popped off one of my fillings aggressively flossing and then made me pay for the repair.
Everything was fine with this office until it became clear that money comes before patient care. My family of five has been coming here consistently: never late, never missing an appointment. Despite that, this is the only medical provider I’ve ever seen where if you don’t confirm an appointment, they cancel it without even notifying you (though they’ll call and text repeatedly asking you to confirm).
The first time this happened was December of last year. I explained that I already struggle with dental anxiety and take a sedative before visits, which makes last-minute cancellations especially difficult. Instead of understanding, Dr. F responded by saying many patients have state insurance and around the holidays “money is tight,” so they cancel unconfirmed appointments to fill slots. Not only was this offensive, but it also felt like a baseless assumption about me and other patients. They promised to “flag” my account so it wouldn’t happen again. Multiple family appointments with no issue after that.
Fast forward to today: I left work early, showed up for my 1:00 appointment (after waiting outside 20 minutes while the office was closed for lunch), only to be told once again, “Oh no, you didn’t confirm, so your appointment was cancelled.” No call. No text. No respect for my time. I immediately cancelled all future appointments for myself and my family.
I’ve never had a healthcare provider require confirmation to keep an appointment, especially when I already confirm at the time of booking and track everything in my calendars. Most offices simply charge a no-show fee if you miss—it’s fair and professional. Here, however, patients who show up on time are punished because they didn’t jump through an extra hoop.
I had even referred extended family to this office, but after this experience, I wouldn’t recommend them to anyone. The lack of professionalism, disregard for patients, and tone-deaf policies are absolutely unacceptable.
CA
Courtney Adams
Mar 17, 2026
1.0
I experienced a similar situation to another poster here. I had an appointment scheduled for December that I had to cancel due to a conflicting meeting on the same day. I called to reschedule and they couldn't get me another appointment until March. I took that appointment. My regular phone was not working at the time so I had given the receptionist my wifi number, as well as my email. I received an email confirming my appointment and it said to call if there were any questions. I showed up at the appointment 15 minutes early, only to be told they had canceled it because I didnt confirm I would be there. I had no missed calls and no emails regarding the cancelation. None of the prior correspondence said anything about needing to confirm. I was told I could wait and see if an appointment didnt show up. So I waited 45 minutes only to be told that I would need to reschedule. As someone who suffers from anxiety, I had to take medication to be there in the first place. As a single mom, I needed to get a babysitter just so I could go. So even though I was offered an appointment in April, I will again have to go through the trouble of finding child care. I am beyond disappointed. This is not the first time I have had had issues with reception, as I have repeatedly had times where I have tried to call for emergency situations, only for the calls and messages to go unanswered. And to think I have also recommended this dentist office to family and was considering taking my children there as well. Looks like I will be looking for a new dentist office.
Frequently Asked Questions About Brooklyn Park Dental
Do you take appointments on Saturdays?
We do offer Saturday appointments, but they require a $50 deposit to secure the slot.
Do you take Medicaid?
We accept Medicaid as a form of payment for our dental services.
Do you offer payment plans?
While we don't provide in-house payment plans, we collaborate with a third-party company that can assist you in setting up a suitable payment arrangement.
How many dentists work there?
Our practice currently employs two dentists, with plans to expand our team by adding another dentist in the near future.
Are you handicap-accessible?
Our office is fully equipped to accommodate patients with disabilities, ensuring complete accessibility.
Do I pay at the time of service?
All co-payments are required to be settled at the time services are rendered.
Do you take appointments on Saturdays?
Yes, Saturday appointments are available with a required $50 deposit to secure your slot.
Does Brooklyn Park Dental accept Medicaid?
Yes, we accept Medicaid for payment of our dental services.
Are payment plans offered by Brooklyn Park Dental?
We do not provide in-house payment plans but work with a third-party company to set up suitable payment arrangements.
How many dentists are currently employed at Brooklyn Park Dental?
Our practice has two dentists and plans to add another soon.
Is the Brooklyn Park Dental office accessible for patients with disabilities?
Yes, our office is fully accessible and equipped for patients with disabilities.
When is payment required for dental services at Brooklyn Park Dental?
All co-payments must be paid at the time services are rendered.
What are Brooklyn Park Dental's regular office hours?
We are open Monday through Friday from 8:00 AM to 4:00 PM. Saturdays are by appointment only, and we are closed Sundays.
What payment methods are accepted at Brooklyn Park Dental?
We accept American Express, Discover, MasterCard, and Visa credit cards.
Are there nearby places where I can get food before or after my dental appointment?
Yes, Papa John's Pizza is located nearby, offering convenient fast food options close to the dental office.
What nearby services can I visit if I need veterinary care while at Brooklyn Park Dental?
Anne Arundel Veterinary Hospital is close by, providing pet services and hospital care.
Are there local attractions or community places near Brooklyn Park Dental that I might want to explore?
Yes, places like Brooklyn Community United Methodist Church and various art galleries such as Artist Katie Detrich are nearby and worth a visit.
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