Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,078 reviews
5 stars
1,019
4 stars10
3 stars5
2 stars6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Michelle, Andrew, and Elijah.
Product Knowledge
Staff demonstrated strong knowledge about products and services, assisting customers effectively in selecting glasses and understanding insurance options.
Overall Experience
Most reviews reflected a positive overall experience, highlighting quick service, ease of the process, and satisfaction with the selection of frames.
Mixed Feedback
While many reviews were positive, there were a few complaints regarding customer service issues, particularly related to returns and communication.
Professionalism
Customers noted the professionalism of the staff, especially in handling eye exams and providing thorough assistance throughout the purchasing process.
- NTNatalie TinocoNov 12, 20255.0The team at the Annapolis Mall LensCrafters is amazing! From the moment I walked in, I was greeted by Sherrell and then checked in by the lovely front desk duo, Ashley and James—both of which assisted in my telehealth visit with the awesome Dr. Goll. Thanks to the immense help of both the beautiful Sherrell and the sweet Andrew, I purchased my first prescription framed sunglasses at an incredible price. I couldn’t be more satisfied with my purchase and experience. Thank you to all of you!! <3
- BWBooker WarrenNov 7, 20255.0Thank you Miss Michelle for adjusting my glasses I feel like a new man
- DSDeborah StanleyNov 4, 20255.0Dee Brown assisted me and she was professional and informative. She made my day with her bubbly personality.
- PSprencis shawNov 4, 20255.0LensCrafters in Annapolis Mall has an excellent selection of frames and the best customer service I've received from a eyeglass store. I've bent my frames a few times over the last year. They never hesitate to fix them while I wait, when possible. They seem to really care about excellent customer service. I highly recommend them. Kudos to Kelly!
- JTJennifer ThomasOct 30, 20255.0I had Great experience at LensCrafters Annapolis mall with my friend Michelle she showed me these beautiful glasses that I just love, thank you so much.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at Annapolis Mall?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling link.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup service for your eyewear purchases.
What popular eyewear brands are available at LensCrafters Annapolis?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
Are there any nearby stores or attractions near LensCrafters at Annapolis Mall?
Yes, nearby places include Freakin' Sweet Jars for desserts and smoothies, Johnston & Murphy for men's clothing and shoes, and the Westfield Mall Atrium Fountain, a popular shopping center and dining spot.
Can I visit other fashion stores near LensCrafters in Annapolis Mall?
Absolutely, nearby fashion stores include Bcbgmaxazria, Victoria's Secret, Lululemon Athletica, and Garage for a variety of clothing and accessories.
Where can I grab a snack or meal before or after visiting LensCrafters?
You can enjoy food at nearby eateries like Auntie Anne's Pretzels, Sbarro pizza restaurant, California Tortilla, and Charleys Cheesesteaks, all located within the Annapolis Mall area.