Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Polo Park, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Winnipeg, MB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
185 reviews
5 stars
173
4 stars
7
3 stars0
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Katie and Shivi, received high praise for their friendliness, helpfulness, and professionalism throughout the customer experience.
Pricing
Customers frequently highlighted the affordability and great deals on glasses, often noting that Specsavers offered the best prices compared to competitors.
Product Selection
The store was noted for having a good selection of frames and lenses, catering to various styles and preferences.
Overall Experience
Many reviews reflected a positive overall experience, with customers expressing satisfaction with the service, quality of products, and willingness to recommend the store to others.
- JRJess RadomskyDec 30, 20255.0My partner and I went here as she needed new glasses and Katie was so delightful and helpful! Definitely recommend coming here for reasonably priced glasses and great service!
- PEPat EvanochkoDec 30, 20255.0I was very satisfied with the service and cost of the offer two for one glasses. I would recommend visiting Polo Park Specsavers.
- BSBrittany SherstyDec 30, 20255.0Katie was amazing and friendly. Everything was super clear and the prices for TWO new glasses was the icing on the cake! Will definitely be back in the future. Best experience getting new glasses!
- CCChris CDec 16, 20255.0Excellent service throughout the entire process. Dr. Trisha did my eye exam and she explained everything in detail. And Katie helped me choose my glasses. Overall, my experience was amazing and I highly appreciate their attention to detail. 10/10 would definitely buy glasses from here again!
- ASAndres SalazarDec 10, 20251.0I took my daughter to get new glasses and we specifically asked for lens thickness reduction, but we were told it wasn’t necessary. We trusted the recommendation, but once we received the glasses, it was clear that the reduction was needed for aesthetic reasons. The lenses are noticeably thicker than expected, and this could have been avoided with better guidance. I believe the staff should provide more accurate advice, especially for higher prescriptions in children. A clearer explanation or proper professional recommendation would have made a big difference.
Frequently Asked Questions About Specsavers Polo Park
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Polo Park?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. For those 65 or over, the exam is covered by the provincial health care plan, resulting in no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Polo Park?
You can book an eye exam online via their website by selecting the store and clicking ‘book appointment’. Alternatively, you can call them or visit in-store to book an appointment.
What is Specsavers Polo Park's return policy on glasses?
If you have any concerns with your glasses within three months of purchase, Specsavers Polo Park will address them to ensure you are completely happy with your purchase.
Can I amend or cancel my glasses order at Specsavers Polo Park?
Yes, if you placed your order in-store, you can amend or cancel it by visiting the store. You also have a three-month window to amend or return your glasses under their no worries, no fuss guarantee.
Does Specsavers Polo Park offer glasses adjustments or repairs?
Yes, if you are experiencing discomfort or issues with your glasses, you can visit the store and they will attempt to adjust or repair them for you in-store.
What COVID-19 safety measures does Specsavers Polo Park have in place?
Specsavers Polo Park follows all provincial government advice to keep the community COVID safe and has a COVID safe plan. Visitors are requested to follow the latest government guidelines during their visit.
What are the opening hours of Specsavers Polo Park?
The store is open Monday to Friday from 10:00 to 21:00, Saturdays from 10:00 to 19:00, and Sundays from 11:00 to 18:00. Holiday hours vary; for example, it opens at 08:00 on November 28, 2025, and is closed on December 25, 2025.
What brands of glasses and eyewear are available at Specsavers Polo Park?
Specsavers Polo Park offers a wide range of brands including HUGO, Converse, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many others.
What nearby places can I visit around Specsavers Polo Park for shopping or dining?
Nearby places include Hot Topic for fashion and accessories, CF Polo Park shopping centre with various stores and a cinema, and Second Cup café where you can enjoy coffee and snacks before or after your visit.
Are there other services or stores near Specsavers Polo Park I can use, such as mobile phone or beauty services?
Yes, near Specsavers Polo Park you can find stores like Lucky Mobile and Wirelesswave for mobile phones, Steel n ink Polo park for tattoo and beauty services, as well as Tommy Gun's Original Barbershop for grooming needs.