LensCrafters

4.8
513 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1649 Kenaston Road, Winnipeg, MB
R3P 2M4, Canada

Hours

Reviews

4.8
513 reviews
5 stars
477
4 stars
10
3 stars
4
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with many customers recommending specific associates like Adam, Jack, and Christopher.

Repair Services

Customers appreciate the quick and efficient repair services offered, often free of charge, which enhances their overall experience.

Mixed Experiences

While many reviews highlight excellent service at the Kenaston location, some customers report poor experiences at the Polo Park location, indicating inconsistency in service quality.

Product Selection

The store is noted for having a good variety of eyeglass frames, although some customers mentioned a limited selection of XL frames.

Atmosphere

The store is described as clean and welcoming, contributing to a positive shopping experience.
  • SA
    S A
    Nov 15, 2025
    5.0
    Dr Kaplan was awesome! Lots of great frames selection and all staff are great, friendly and knowledgable. Highly recommended!
  • PA
    PS Alc
    Nov 15, 2025
    5.0
    Dr Kaplan is great! All the staff are very friendly, helpful and knowledgable and at the same time you won't feel pressured to buy glasses. Lots of frames you can select from and also prices are affordable. I went there during a promotion which includes luxury brand frames so really great timing. Will come back here with my whole family.
  • KG
    Kris Gulay
    Nov 15, 2025
    5.0
    We were given the best, and honest advice. Very impressed with Adam's knowledge and ability to answer all our questions. Adam's proved a worthy employee and deserves a proper shout out.... Thanks for all your help today sir.
  • CH
    Christy Henley
    Nov 6, 2025
    5.0
    Shout out to Jack! Excellent service today, very knowledgeable and helpful! Made sure I received the best! Thank you so much! Will definitely be recommending
  • SD
    Steph Dore
    Nov 1, 2025
    5.0
    Got our prescriptions and measurements today!! Dr. Kaplan and Jack are amazing!! Jack took the time to cater us and answer all of my questions on Transitions, and helped us in getting the best!! Highly recommended

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.