Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
954 reviews
5 stars
887
4 stars
39
3 stars3
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Product Quality
Several reviews highlighted satisfaction with the glasses and lenses, although there were some complaints about specific products and their performance.
Appointment Issues
A few customers reported issues with appointment scheduling and communication, particularly regarding eye exams for young children.
Staff Professionalism
While most reviews commended the professionalism of the staff, there were isolated incidents of unprofessional behavior noted.
- RKRenee KirknessJan 5, 20265.0A very clean and professional place (KP) store Got what I needed after 1 min of talking to the lady. She knew her stuff.. Got to the checkout (male) he was also very nice. They did not judge appearance or ethnicity 😊 They did not make us feel unwanted nor did they push us into crazy "deals" Had a very great experience with them after a horrible experience at Hakim in the same mall. 5 stars for the store and both the workers I dealt with (I wish I remembered there names)
- MFMonica FontaineDec 29, 20255.0The sales associate was lovely! She was very knowledgeable and personable. I would definitely go see her again at the KP Winnipeg location.
- AJAshley JensenDec 26, 20255.0What a great experience! About three weeks before Christmas I had my eyes checked and found out I needed reading glasses (welcome to being 40+!) I was told they had a 50% off lenses sale until the end of the year and was told if I wanted to pick up a pair of glasses Dec 23 would be a great day to come in because it’s usually slow. I was grateful for that honesty and not being pushed into getting something that day so I had time to research and look into styles I wanted. When I returned on the 23rd I was quickly greeted when I walked in and Sarah looked at some photos I had saved of styles I liked. She quickly curated an affordable selected of 5 pairs based on what I had showed her and I loved them all! She helped me narrow down my selection and I was surprised how fast and easy the whole process was. I ended up paying far less than expected as she shared with me a couple of brand that were on an additional promotion. 10/10 would recommend getting glasses here if you are looking for some. The customer service is 10/10!
- MMMarc ManarinDec 23, 20255.0Great experience, Brad (Kildonan Place Branch) was very helpful, explained and answered my question clearly and great communicator. Even helped with ideas for Christmas gift for my nephew. Highly recommended.
- VFVanessa FolsterDec 15, 20255.0I went there for a new pair of glasses. Nikki was fast and efficient.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 1555 Regent Avenue West offer?
LensCrafters offers comprehensive eye exams, premium lenses like Transitions® and Blue-violet light filtering, and a wide range of designer eyewear including brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban Meta, and Oakley Meta.
Can I schedule an eye exam online at LensCrafters?
Yes, you can schedule an eye exam online through their scheduling link at https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0959&storeId=10852.
Does LensCrafters accept insurance for eye exams and eyewear?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada among others. All prescriptions are welcome.
What are the operating hours of LensCrafters at Kildonan Place Shopping Centre?
LensCrafters is open Monday and Wednesday from 10:00 AM to 8:00 PM, Tuesday from 1:00 PM to 8:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with disabilities.
What nearby stores can I visit along with LensCrafters at Kildonan Place Shopping Centre?
Nearby stores include Tbooth Wireless, Rogers, Best Buy Express, Dollarama, Spencer's, Jets Gear, and Aéropostale, offering options from mobile phones to clothing and electronics.
Are there places to grab a coffee or a snack near LensCrafters?
Yes, Tim Hortons, a popular coffee shop and café, and Booster Juice, a smoothie and juice bar, are located nearby within Kildonan Place Shopping Centre.
Can I combine a visit to LensCrafters with shopping for electronics nearby?
Absolutely. Stores like Best Buy Express, Rogers, Koodo Mobile, Fido, Wirelesswave, and Telus are all in the area, allowing you to shop for electronics and mobile devices alongside your eyewear needs.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for customer convenience.