Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
941 reviews
5 stars
874
4 stars
39
3 stars3
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting individuals like Brad, Nikki, and Samantha.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and unprofessional behavior from certain staff members, leading to dissatisfaction.
Product Knowledge
Several reviews noted the staff's knowledge about products and their ability to provide helpful suggestions, enhancing the overall shopping experience.
Appointment Issues
A few customers expressed frustration with appointment management, particularly regarding eye exams for young children, indicating a need for better communication.
Repair Services
Customers appreciated the quick and effective repair services offered, with many noting positive experiences when fixing glasses.
- ASanshdeep singhNov 17, 20255.0Brad the best guy came there because my friend recommended he is the real one there best one
- RPRajnish PaulNov 17, 20255.0Theres a guy name brad who wear specs might be giving wrong name but he is the best one out there in shop best one i ever saw really generous and good guy I’d recommend my friends tooo just because of him
- GGGerard Louis GarayNov 15, 20255.0Samantha (manager) and Nikki were kind and professional to me despite my situation with insurance. Thank you so much again and looking forward to doing business again!
- CFChristine FerreiraNov 10, 20255.0I had the best help for my glasses which had an issue with the side bar. Ended up getting a new pair also. Great fast service
- CMchristina MontsionNov 4, 20255.0Such helpful staff. I would have been overwhelmed if it weren’t for the assistance I received. Purchased my first pair of glasses. My sales associate was genuine in her suggestions and I appreciated the honesty.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 1555 Regent Avenue West offer?
LensCrafters offers comprehensive eye exams, premium lenses like Transitions® and Blue-violet light filtering, and a wide range of designer eyewear including brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban Meta, and Oakley Meta.
Can I schedule an eye exam online at LensCrafters?
Yes, you can schedule an eye exam online through their scheduling link at https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0959&storeId=10852.
Does LensCrafters accept insurance for eye exams and eyewear?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada among others. All prescriptions are welcome.
What are the operating hours of LensCrafters at Kildonan Place Shopping Centre?
LensCrafters is open Monday and Wednesday from 10:00 AM to 8:00 PM, Tuesday from 1:00 PM to 8:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with disabilities.
What nearby stores can I visit along with LensCrafters at Kildonan Place Shopping Centre?
Nearby stores include Tbooth Wireless, Rogers, Best Buy Express, Dollarama, Spencer's, Jets Gear, and Aéropostale, offering options from mobile phones to clothing and electronics.
Are there places to grab a coffee or a snack near LensCrafters?
Yes, Tim Hortons, a popular coffee shop and café, and Booster Juice, a smoothie and juice bar, are located nearby within Kildonan Place Shopping Centre.
Can I combine a visit to LensCrafters with shopping for electronics nearby?
Absolutely. Stores like Best Buy Express, Rogers, Koodo Mobile, Fido, Wirelesswave, and Telus are all in the area, allowing you to shop for electronics and mobile devices alongside your eyewear needs.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for customer convenience.