LensCrafters

4.8
759 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1225 St Mary's Rd, Winnipeg, MB
R2M 5E5, Canada

Hours

Reviews

4.8
759 reviews
5 stars
705
4 stars
15
3 stars
7
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Lori, Janet, and Ash providing exceptional service.

Product Quality

Customers generally expressed satisfaction with the quality of glasses and frames, noting fair pricing and a good selection.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences, particularly regarding handling specific requests and issues with staff attitudes.

Repair Services

The business received positive feedback for quick and efficient repair services, with many customers appreciating the prompt assistance.

Store Environment

Customers enjoyed the welcoming atmosphere and the fun, engaging interactions with staff, making the shopping experience enjoyable.
  • SC
    Sandra Campbell
    Nov 16, 2025
    5.0
    Big thank you to Mike and Janet today!!! Mike for fixing our glasses. Janet who helped us select a pair of glasses. She answered all our questions and ensure we were very happy with the brand we selected. Excellent Service! Highly recommend shopping at this location!
  • JJ
    Jorge
    Nov 14, 2025
    5.0
    LensCrafters St. Vital are excellent. They did exactly what I asked for as a customer, and that’s a 10/10 — I always recommend them. Thanks, guys! I’m also really happy with my Oakley Meta.
  • CT
    Craig Turner
    Nov 8, 2025
    5.0
    My wife and I returned to LensCrafters to buy new glasses after our last purchases done at Costco. Found the LC store had more product selection and more knowledgeable staff. Mike, at the St. Vital Ctre location, helped us with frame selection, and offered detailed advice re pros and cons of each frame choice relating to our prescriptions. Within approximately 30-40 minutes we had placed our orders and left feeling quite satisified with our decisons.
  • II
    ItsZara
    Oct 31, 2025
    3.0
    I really enjoy Leaft & Craft, and the Polo Park location has been amazing every time. They always try to help with sales and options, and they really make you feel taken care of. At the St. Vital location, the staff are polite, but I’ve noticed that when it comes to sales or customer requests, the answer is often “we can’t do that.” I’m sharing this respectfully, because I love the store and I hope to see the same helpful attitude in all locations. Polo Park has set a great standard!
  • RD
    Randy Dennis
    Oct 31, 2025
    5.0
    My wife purchased prescription glasses and sunglasses approx 2 weeks ago and picked them up yesterday. We were originally assisted by the store manager Lori-Lee who worked very closely with us and quickly narrowed down the frames and other characteristics my wife was seeking. Mike the optometrist assisted us when we picked them up, adjusting them as necessary. Both employees were excellent to work with and very professional in all aspects. Great service, great price, great glasses. Because of these attributes we will be back the next time an update is necessary.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.