LensCrafters

4.8
767 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1225 St Mary's Rd, Winnipeg, MB
R2M 5E5, Canada

Hours

Reviews

4.8
767 reviews
5 stars
713
4 stars
15
3 stars
7
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting exceptional experiences with specific employees.

Product Quality

Customers expressed satisfaction with the quality of glasses and the variety of options available, although some had issues with specific lens types.

Mixed Experiences

While many reviews were positive, a few customers reported negative interactions, particularly regarding service and product issues, indicating inconsistency in customer experiences.

Efficiency

Several customers noted quick service and efficient handling of adjustments and repairs, contributing to a positive overall experience.
  • BC
    Breanne Christofalos
    Dec 30, 2025
    5.0
    Lori was great to work with. She was honest and yet not pushy. Her and I laughed throughout the entirety of me being there. It was a phenomenal experience
  • MG
    M G
    Dec 28, 2025
    5.0
    Mike was very helpful, friendly and knowledgeable with the product.
  • PP
    Polydamos
    Dec 26, 2025
    5.0
    Janet and Amanda were amazing and provided the best service I could have ever asked for. I am so very grateful to them and would definitely come again anytime I need new glasses.
  • TT
    Truong Nam Trung
    Nov 26, 2025
    5.0
    Very good experience with Tracey, she guided me me through the process to get my very first pair of glasses in my life
  • ML
    Mikko Lopez
    Nov 25, 2025
    5.0
    Amazing customer service! Tracey and Amanda were very accommodating and exceeded all expectations, both of them went above and beyond in a professional and friendly manner.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.