Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers St. Vital Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Winnipeg, MB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
358 reviews
5 stars
340
4 stars
10
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Zirka, Patricia, and Nika.
Product Quality
While many customers were satisfied with their glasses, there were some complaints about the quality of certain pairs, indicating a mixed experience.
Pricing
The business is noted for its competitive pricing and promotions, with many customers expressing satisfaction with the value received for their purchases.
Expertise
Customers appreciated the thoroughness of eye exams and the staff's ability to explain options clearly, contributing to a positive overall experience.
Store Experience
The shopping environment was described as welcoming and pressure-free, making the process of selecting glasses enjoyable for many customers.
- AOAdekunle Oluwasanmi2 days ago5.0I came to fix the screw of my frame and Ferdiee was more than helpful. The service was exceptional. Thank you, Ferdiee..
- SPSandeep Prakash PatilNov 15, 20255.0We recently made a purchase from this Specsavers, St Vitall, and we are extremely satisfied with the entire process. Zirka helped us and she was friendly, knowledgeable, and efficient. Thank you for a fantastic experience! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.
- NUnatalia UNov 13, 20255.0Thank you so much for the excellent service, Keila and everyone at the store! I really appreciate your help with my new prescription glasses.
- DMDenis MazaevNov 4, 20255.0It was a pleasure visiting Specsavers St. Vital !!! They did eye exam for both me and my son, and everything was handled very professionally. The team was friendly, efficient, and made the whole experience comfortable. I highly recommend them to anyone needing an eye check. Special thanks to Dr.Ajay and Nika for their excellent care and attention.
- DDDana DivinaNov 2, 20255.02 days ago Specsavers staff they are very helpful thanks to Zirka she helped me from start to finished. Im very satisfied. They had a good customer service no hesitation to recommend to the families and friends. Good job Specsavers Staff!👍 @ St. Vital Mall.
Frequently Asked Questions About Specsavers St. Vital Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers St. Vital Centre?
A comprehensive eye exam costs $99 at participating stores and includes a free OCT scan. For patients 65 or older, the exam is covered by the provincial health care plan with no out-of-pocket expense.
How can I book an eye exam at Specsavers St. Vital Centre?
You can book an eye exam online by selecting the store and clicking 'book appointment' on their website, call them directly, or visit the store in person.
What should I do if I want to return my glasses purchased from Specsavers St. Vital Centre?
You can return your glasses within three months of purchase if you have any concerns, and Specsavers will put it right to ensure you're happy with your purchase.
Can I amend or cancel my glasses order at Specsavers St. Vital Centre?
Yes, if you placed your order in-store, you can amend or cancel it by visiting the store. Orders can be amended or returned within three months as part of their no worries, no fuss guarantee.
Are glasses adjustments or repairs available at Specsavers St. Vital Centre?
Yes, if you experience discomfort or issues with your glasses, you can visit the store for in-person adjustments or repairs.
What COVID-19 safety measures does Specsavers St. Vital Centre have in place?
The store follows all provincial government advice with a COVID safe plan to keep the community safe. Visitors are asked to follow the latest government guidelines when they visit.
What are the opening hours of Specsavers St. Vital Centre?
Specsavers St. Vital Centre is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 18:00.
Which popular brands can I find at Specsavers St. Vital Centre?
The store carries a wide range of brands including HUGO, Converse, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more.
Are there any nearby coffee shops where I can relax before or after visiting Specsavers St. Vital Centre?
Yes, nearby coffee shops include Tim Hortons and Second Cup, both great places to grab a coffee or snack before or after your appointment.
What nearby retail stores are close to Specsavers St. Vital Centre for additional shopping?
Nearby retail stores include SWAROVSKI for jewelry, Walmart Canada for groceries and general shopping, and Sephora for cosmetics and beauty supplies.
Where can I find nearby dining options around Specsavers St. Vital Centre?
Nearby dining options include TacoTime St. Vital for Mexican fast food, Thai Express for Thai cuisine, and Dairy Queen for ice cream and fast food.