Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers SmartCentres Winnipeg West, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Winnipeg, MB store or visit us in store to see the range.
Location
Specsavers SmartCentres Winnipeg West
C1B-3647 Portage Ave, Winnipeg, MB
R3K 2G6, Canada
Hours
Reviews
4.8
133 reviews
5 stars
124
4 stars1
3 stars
2
2 stars
3
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Eli, Chelsea, and Lorenzo.
Product Selection
The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the options available.
Overall Experience
Many reviews highlighted positive experiences, with customers feeling welcomed and well taken care of throughout the purchasing process.
Pricing
While most customers found the prices reasonable and fair, a few noted that they were higher compared to other places.
- BHBryce HDec 31, 20255.0Great customer service at this location. Bought two pairs of glasses. I would recommend SpecSavers!
- MGMarat GrigoryantsDec 26, 20255.0Great place and excellent service! I bought two pairs of glasses for my son here. Lorenzo was incredibly helpful in assisting us with choosing the right frames, and the rest of the team was so kind and helpful when we came back to pick them up. They even took the time to perfectly adjust the temple curvature for a better fit. Thanks a lot!
- AAAdjowahDec 23, 20255.0The store is very neat, well organized and tidy with lots of options to choose from. Thank you Gabrielle for making me feel welcome and providing me with the detailed information that led to my final decision. Keep that customer service spirit up!
- HRHeather RussellDec 17, 20255.0If you are seeking a highly skilled professional for your eye care needs, you found it with Lorenzo! Absolutely the best in terms of problem solving to facilitate proper fitting contact lenses for me. Lorenzo patiently provided the education in terms of application, removal & care of the lenses. I almost gave up on having contacts because I struggled so much with trying to apply & remove them. If it wasn’t for Lorenzo & his coaching, I would be missing out on the freedom of my contacts that I love so much now! I won’t go anywhere else for glasses or contacts and you shouldn’t either.
- SGSherri GrabowskiDec 17, 20255.0Huge shoutout to the team at Specsavers Unicity, especially Lorenzo. He genuinely went above and beyond to help me find the right contact lens prescription and fit. I’ve seen several optometrists over the past two years and not one of them took the time to really dig into why I was seeing a shadow out of one eye. Lorenzo did. He listened, tested, adjusted, explained, and stuck with it through multiple appointments (even when I probably drove him a little crazy, haha😅). Because of his patience and attention to detail, the issue was finally solved and I’m seeing clearer than I have in years. I honestly can’t remember the last time my vision felt this good. I’m so grateful for the care and effort Lorenzo put in. He made this girl very happy. Thank you, Lorenzo, and thank you Specsavers Unicity for such an amazing experience. You have gained a customer for life :)
Frequently Asked Questions About Specsavers SmartCentres Winnipeg West
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the store hours for Specsavers SmartCentres Winnipeg West?
We are open Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 17:00.
How much does a comprehensive eye exam cost at your store?
Our comprehensive eye exams cost $99 and include an OCT scan at no additional charge. Patients 65 or over may be eligible for a no out-of-pocket expense exam covered by the provincial health care plan.
How can I book an eye exam at Specsavers SmartCentres Winnipeg West?
You can book your eye exam easily online via our website, by phone, or by visiting us in-store to schedule an appointment.
What brands of eyewear do you carry?
We carry a variety of designer brands including HUGO, Converse, Hackett, Marvel, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more.
What types of lenses and eyewear products are available at your store?
We offer glasses, sunglasses, prescription sunglasses, contact lenses, progressive, bifocal, transition, reactions, and polarising lenses.
Can I amend or cancel my glasses order?
Yes, if you placed your order in-store, you can amend or cancel it by visiting us within three months of purchase under our no worries, no fuss guarantee.
Do you provide adjustments or repairs for glasses?
Yes, if you experience any discomfort or issues with your glasses, simply visit us and we will see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place at Specsavers SmartCentres Winnipeg West?
We follow all provincial government advice and have a COVID-safe plan to keep our community safe. Please follow the latest government guidelines when you visit.
What nearby shopping centers can I visit along with Specsavers SmartCentres Winnipeg West?
You can visit SmartCentres Winnipeg and Unicity Mall, both shopping centers located near our store, making it convenient for combining errands or shopping trips.
Are there nearby transit options to get to Specsavers SmartCentres Winnipeg West?
Yes, the Unicity Terminal bus station is nearby, providing convenient public transportation access to our store for your visit.
What nearby dining options are available near Specsavers SmartCentres Winnipeg West?
Nearby dining includes Quiznos Sub for quick sandwiches, McDonald's Canada for burgers, Bento Sushi for Japanese cuisine, and Subway for fast sandwiches, perfect for a meal before or after your appointment.