UMass Memorial Eye Center offers the region’s most complete vision care from routine eye exams and preventive care to innovative medical and surgical treatments for complex eye disorders.
-Specialists in retinal, uveitis, glaucoma, cataracts, ocular plastics, diabetic care, pediatrics and more
-A warm, caring team focused on exceptional patient service
-Three convenient locations
-Convenient, prompt appointments, often same or next day, whenever possible
-Child-friendly environment and providers
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.