Business Details
About
Rehabilitation Center
At Charles River Recovery, we recognize that those who struggle with addiction are our neighbors, friends, and family members. Many of those people are our best and our brightest; people we love and care about. We also recognize that our greatest strengths are in the spirit of our community, the ingenuity in the fields of medicine and technology, and the expertise and heart of our people. With this in mind, Charles River Recovery was founded, offering inpatient detox and clinical stabilization services at our safe and comfortable facility in Weston, Massachusetts. At Charles River Recovery, we believe in building a foundation for long-term recovery. The treatment you can expect is personalized, and evidence-based. We utilize all forms of Medication Assisted Recovery and work closely with our community partners for comprehensive, personalized aftercare planning. At Charles River Recovery, we believe it is our responsibility to care for our community. Here, we take care of our own.
Charles River brings evidence-based data and trauma-informed with unprecedented interaction between researchers, clinicians, patients, and their families to give individuals the tools to overcome their dependencies. We work together to provide the rapid introduction of new findings to maximize treatment success and establish the foundation for long-term recovery. Our team is focused on advancing the scientific and medical understanding of addiction and incorporating research and treatment into one setting for effective quality care.
Location
Hours
Reviews
4.6
226 reviews
5 stars
193
4 stars
9
3 stars1
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Quality
The staff is consistently praised for being caring, attentive, and knowledgeable, significantly contributing to patients' recovery journeys.
Facility Environment
The facility is noted for being clean, well-maintained, and providing a comfortable atmosphere for recovery.
Program Effectiveness
Many reviews highlight the effectiveness of the recovery programs, including detox and aftercare support, which have positively impacted patients' lives.
Community Support
Patients appreciate the sense of community and connection fostered among individuals in recovery, enhancing their overall experience.
Concerns with Management
Some feedback indicates issues with case management and communication, suggesting areas for improvement in patient support.
- DTDavid TavaresNov 10, 20251.0This was by far the worst place I've been. Case Management didn't speak to me at all and I was there for 7 days. Medical got me sick the day I got in there and the food is absolutely horrible always cold not fresh. They didn't even try to have me get further treatment just sent me home. Also I live 1 hour and 10 minutes away i went in with $120 and they didn't even give it back to me. I called them and Kevin from admissions said I had to drive all the way there to get it , I told them it was their unprofessionalism not giving it to me asked to send it and he hung up on me then blocked my number. Unbelievable
- MJMichael JosephOct 30, 20251.0I was a patient at Charles River Recovery Center in Weston, MA, and my experience there was deeply disturbing. During just five days at this facility, I witnessed multiple situations that made it clear how unsafe, unprofessional, and poorly managed this place is. One incident involved a homeless woman who was open about struggling with cravings and wanting to leave to use. Instead of providing compassion or support, the staff kicked her out onto the street over a trivial issue — another client briefly entered her room to borrow shampoo. There was no warning, no conversation, and no chance for her to explain. She was discharged immediately based on hearsay. That same night, she overdosed. Thankfully, she survived — but this never should have happened. The very next day, a male patient who had been preparing for his intensive outpatient program was also kicked out after admitting he had half a drink the night before. He was honest about it and blew zeros on a breathalyzer, yet they still made him leave. To make matters worse, they refused to let him drive his own car home, forcing him to pay $138 for an Uber ride — and they never apologized or offered reimbursement. This facility operates without compassion, accountability, or proper clinical judgment. They are discharging vulnerable people without cause, putting lives in danger, and showing zero regard for recovery or patient safety. I have been to over 30 treatment centers, and this was by far the most unprofessional and unsafe one I’ve ever encountered. If you or your loved one are seeking help, please go anywhere else. This place is a beautiful facility but please do not be fooled by bedrooms with tvs and decent food. This facility needs serious oversight before more people are hurt or killed. They are truly evil and have shorn zero remorse and will continue to destroy the lives of many indigent, vulnerable human beings at their lowest that are only trying to seek help and better themselves. Shame on you Charles River Recovery. If it seems too good to be true, it probably is.
- JCJennifer CashOct 15, 20255.0Saved my life just over a year ago. Forever grateful to the staff for treating me like a human being and for finally getting me to BELIEVE in myself, my worth and my recovery. Being home this time of year is great, but where I lived a year ago is never far from my mind or my heart..all the LOVE!
- KVKev VSep 4, 20255.0Great staff and kind and I have improved overall mentally and it has helped me so much in my recovery journey If I ever find myself needing help again then I will decently come back
- JOJoseAn OrtizSep 4, 20255.0Charles River is a great facility. It's staff is very attentive to your needs and work with you. Mike is a great barber btw! Matt and Nate are great case workers. Andrea, Kyle, Andrew, Jason, Sabrina, Dyllan, Deb, Jaime, Angie etc are all a great help. Thank you Charles River for everything.
Frequently Asked Questions About Charles River Recovery
What types of addiction treatment services does Charles River Recovery offer?
Charles River Recovery offers inpatient detox and clinical stabilization services, including levels of care, medication assisted recovery, and treatment for various substance use disorders such as alcohol, opioids, methamphetamine, cocaine, and prescription pill misuse.
What is the philosophy behind Charles River Recovery's approach to treatment?
They focus on personalized, evidence-based treatment, utilizing medication assisted recovery and community partnerships for comprehensive aftercare, emphasizing long-term recovery by integrating research, clinical care, and family involvement.
Where is Charles River Recovery located?
Charles River Recovery is located at 75 Norumbega Rd, Weston, MA 02493, USA.
What are the operating hours of Charles River Recovery?
Charles River Recovery is open 24 hours a day, 7 days a week, providing continuous care.
How can I contact Charles River Recovery for admissions or inquiries?
You can contact them via phone at +1 781-678-7581, send a fax to +1 888-500-8000, or email admissions@charlesriverrecovery.com.
Does Charles River Recovery have an online presence where I can learn more?
Yes, you can visit their website at https://www.charlesriverrecovery.com/, follow them on Instagram @charlesriverrecovery, or find them on Facebook at https://www.facebook.com/CharlesRiverRecovery/.
Are there any nearby healthcare facilities close to Charles River Recovery?
Yes, nearby healthcare facilities include Epoch Senior Health Care of Weston and Norumbega Point At Weston, which serve as retirement and medical homes, providing additional health-related support facilities close to the recovery center.
What nearby places can I visit for leisure or dining when at Charles River Recovery?
Nearby you can visit Riverbend Bar & Grill for American dining, Starbucks for coffee, and explore Norumbega Park and Norumbega Tower for outdoor activities and local landmarks.
Is there easy access to transportation or car rental services near Charles River Recovery?
Yes, Hertz car rental agencies are located nearby, providing convenient options for transportation and travel during your time in Weston.
Are there places near Charles River Recovery that cater to families or children?
Yes, Tender Loving Care Childcare Centers offer daycare and preschool services near Charles River Recovery, which may be helpful for families visiting or living in the area.