Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.1
344 reviews
5 stars
210
4 stars
61
3 stars
20
2 stars
16
1 star
37
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the gym for its cleanliness, noting that staff actively maintain the facility.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individual employees providing exceptional service.
Equipment and Amenities
While the gym offers a good variety of equipment and amenities, some customers expressed a desire for more updated machines and additional space.
Management Issues
Several reviews pointed out concerns regarding management practices, including issues with membership cancellations and staff behavior.
Value for Money
Customers generally felt that the gym offers good value for its low membership fees, especially considering the range of services provided.
- MMMNov 14, 20254.0The front desk scanner should be self-service. The Scanner works better when an employee doesn't hold it. The guy who cleans the bathroom/locker room busts his tail. One of the cleanest locker rooms I have seen.
- BBbostonmom2Nov 13, 20253.0I’ve been a member here for about five months and usually come in between 11 and 2 most days. I really like this gym. It is always clean, and the staff is especially welcoming and friendly. I did just want to mention something I’ve noticed a few times during my visits. The manager and one of the trainers seem to be pretty affectionate with each other on shift. I’m not sure if they’re dating, but it comes across as unprofessional and can make things a little uncomfortable (I know I feel this way) for people working out nearby
- CWCarly WoodruffNov 10, 20255.0Highly recommend this gym and location! It’s always super clean, and the staff is very welcoming. Luis provides exceptional customer service — he’s always smiling, super helpful, and quick to find solutions to any problem. His positive attitude makes every visit a great experience! Again, highly recommend this gym, and a huge thanks to Luis for his outstanding customer service!
- BMBill MayJul 15, 20255.0Great club. The new manager is fantastic. It is super clean. The equipment is well maintained and the staff is friendly.
- KBKevin BittnerJul 4, 20254.0Been a member since March ‘21. The gym’s very close to home; hours have always suited my schedule. My daily workout is from 6-8 am 5-6 days a week, so a decent volume of folks getting it in before work. While “busy”, the place is not overwhelmed with members at that hour. Adequate equipment for my needs which include resistance and cardio. I have the basic membership and don’t even use the showers. What’s become apparent is the gym’s focus on cleanliness (floors, machines, supply of paper towels and cleaning solutions). This requires a lot of time—particularly keeping the equipment dusted. The supervisor, Regean, who’s been working there, I believe, since I enrolled, does a bang up job of keeping the place looking smart, while attending to other membership needs, all the while projecting a friendly, welcoming as well as professional approach to his role. He seems to have become one of the very few staff that has longevity at this location. You can’t overstate the importance of hiring and retaining staff that provide continuing and consistency. Yea, under $20/mo is way past being a bargain, but as someone who’s been going to gyms for decades, the overall value proposition at PF, and particularly this location is outstanding. Do what you can to retain a guy like Regean. He’s a critical part of the formula. KB
Frequently Asked Questions About Planet Fitness
What are the operating hours for Planet Fitness in Westfield, MA?
Planet Fitness in Westfield, MA is open 24 hours from Tuesday to Thursday, opens at 4:30 AM on Monday until midnight, closes at 9 PM on Friday, and is open from 6 AM to 7 PM on weekends.
Where is Planet Fitness located in Westfield, MA?
Planet Fitness is located at 93 Springfield St. Suite A, Westfield, MA 01085, USA.
What amenities and services does Planet Fitness offer?
Planet Fitness offers ClassicAccess, MobileApp, free In-Club Fitness Training, classic WiFi, various Black Card perks including tanning, massage chairs, hydro massage, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
How can I learn more about gym memberships and pricing at Planet Fitness?
You can learn more about gym memberships and pricing by visiting https://www.planetfitness.com/gym-memberships or using the Planet Fitness mobile app.
Is there a mobile app available for Planet Fitness members?
Yes, the Planet Fitness mobile app is available on both iOS and Android platforms for a convenient workout experience and access to hundreds of fitness options.
What is the fitness philosophy of Planet Fitness?
Planet Fitness believes that everyone is strong in their own way, offering a welcoming Judgement Free Zone® where members can build strength at their own pace with best-in-class equipment.
What nearby places can I visit before or after my workout at Planet Fitness Westfield?
You can visit nearby places such as SeeyoNailspa for a nail salon experience, Hannoush Home Designs for furniture shopping and dining, and the Loft Comedy Club for entertainment.
Are there fitness-related places near Planet Fitness in Westfield?
Yes, nearby fitness and recreation locations include expert fitness gym, Expert Fitness Health Club, Par 4 the Course - Virtual Golf Experience, and Swingfield Batting Cages.
If I need physical therapy or health services near Planet Fitness, where can I go?
Nearby health-related services include Results In Wellness, Select Physical Therapy (including Westfield location), ATI Physical Therapy, Baystate Home Health - Westfield, and Family Medicine Associates.
How can nearby amenities enhance my visit to Planet Fitness in Westfield?
Before or after your workout, you can enjoy local dining at Shortstop Bar & Grill, browse jewelry stores like Pandora Jewelry or Gold & Diamond Buyer, or relax at local spas and salons such as SeeyoNailspa.