Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Warby Parker Arsenal Yards
113 Arsenal Yards Blvd., Watertown, MA
02472, United States
Hours
Reviews
4.8
92 reviews
5 stars
86
4 stars0
3 stars0
2 stars
3
1 star
3
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Eye Exam Quality
The eye exams received high marks for professionalism and thoroughness, with specific mention of Dr. Liu's expertise.
Customer Service Issues
Some customers reported negative experiences with the front desk staff, citing unprofessional behavior and poor handling of appointment issues.
Store Environment
The store was noted for its cleanliness and inviting atmosphere, although some found it to be loud and echoey.
Product Selection
Customers appreciated the wide variety of frames and competitive pricing, making it easier to find suitable eyewear.
- TFTyler FinneyNov 16, 20255.0Lovely, quick stop into this store. Associates were helpful and not overbearing, got exactly what I needed.
- HMHayden&Heather M.Nov 10, 20255.0Kind and helpful staff. Lots of options for my tween to choose from. Easy to order a new pair of glasses when providing the existing rX.
- ABAlexandria BlanchardNov 7, 20255.0I browsed online first as I was looking for a specific style of glasses that matched what I currently had. I was excited to see a location close by so I could try them on. The staff was attentive, knowledgeable and helped me find the perfect match for what I was looking for. It was an easy and fast process. Thank you.
- KSKrisztian SandidgeNov 5, 20255.0Really great team in the store with really positive energy. The doctor was so friendly and really helped me understand the process. It felt super efficient.
- JCJoe CaseyNov 3, 20255.0The staff at the Watertown location of Warby Parker was knowledgeable, professional, and courteous. I had an eye exam, which was incredibly informative. I then purchased both eyeglasses and regular glasses, and the team made the process fun. I am a return customer to Warby Parker, and I recommend their products.
Frequently Asked Questions About Warby Parker Arsenal Yards
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Arsenal Yards for glasses?
You just need your eyeballs to try on frames. If purchasing prescription items, bring a copy of your prescription and FSA/HSA card if applicable. No prescription? You can browse or book an eye exam.
Does Warby Parker Arsenal Yards accept vision insurance?
Yes, the store is in-network with several major insurance carriers and supports out-of-network benefits. Coverage may vary by plan and location.
Can I get measurements and adjustments for my glasses at Warby Parker Arsenal Yards?
Yes. The store provides optical measurements and complimentary frame adjustments for life by an optician.
What is the return policy for eyewear and contacts at Warby Parker Arsenal Yards?
They offer a 30-day hassle-free return or exchange for eyewear and accessories, whether bought online or in-store. Contact lenses can be returned unopened within 30 days.
Are gift cards available at Warby Parker Arsenal Yards?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for immediate use.
What are the operating hours of Warby Parker Arsenal Yards?
Open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products does Warby Parker Arsenal Yards offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses from brands like Acuvue and Biofinity, and eye exams.
What nearby places can I visit after shopping at Warby Parker Arsenal Yards?
You can visit nearby spots like J.Crew Factory for clothing, Butterbird and Chip City for food, or Starbucks and Blackbird Doughnuts for coffee and treats, all within Arsenal Yards.
Are there convenient amenities near Warby Parker Arsenal Yards for customers?
Yes, there are nearby ATMs like Santander Bank ATM for your cash needs, and mobile phone stores such as Verizon and AT&T Store if you need phone services while shopping.
What dining options are available near Warby Parker Arsenal Yards for a quick bite?
Nearby you can find popular eateries like Shake Shack for burgers, Sweetgreen for healthy salads, and Kura Revolving Sushi Bar for sushi options, offering variety for any taste.