Massachusetts Eye Associates

Reviews

• TD

  Tina Degree

  Mar 30, 2026
  1.0
  This has got to be the worst facility I have come in contact with. The Tewksbury location has the worst receptionist I have encountered. I go there because my father has diabetes and needs to see this doctor. Customer service is disgusting, it is very sad when people forget why they got in the medical field in the first place!!! You call to tell them you are running late they take more time ro pick up the phone then it does for you to get to your appointment. Then they penalize the patient! Definitely will take it to the board
• DB

  Damien Beaumier

  Mar 3, 2026
  5.0
  I had my eye doctor appointment today
• RA

  Rosemary Antunes

  Jan 10, 2026
  1.0
  Wonderful people!!! I loved
• DT

  Dalia T

  Jan 9, 2026
  1.0
  Very disappointing experience. When I called to become a new patient, the receptionist asked if I had a recent eye exam. I said yes, about a year ago, and explained that my insurance renews every year. She rudely responded, “Well if it’s recent, the insurance won’t cover it,” without actually listening to what I was saying. I tried to clarify that it is a new year and asked if that meant my benefits would renew, but she was dismissive, rude, and unwilling to help. I was then denied as a new patient without any clear explanation, assistance, or effort to verify my coverage. The lack of professionalism, poor communication, and overall handling of this felt negligent and extremely concerning. Patients deserve respect, transparency, and basic guidance especially when it comes to healthcare access. Honestly, their previous reviews explain it all
• GF

  Geoffrey Feldman

  Feb 25, 2021
  5.0
  Premier glasses and medical facility in the merrimack valley.