LensCrafters

4.9
211 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
42 Main Street, Taunton, MA
02780, United States

Hours

Reviews

4.9
211 reviews
5 stars
201
4 stars
3
3 stars
2
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Laurie and Alice for their exceptional service.

Eye Exam Experience

Customers report positive experiences with eye exams, noting the thoroughness and professionalism of the optometrists, as well as the use of advanced technology.

Appointment Scheduling Issues

Some customers expressed frustration with scheduling conflicts and the availability of doctors, particularly regarding timely dilation exams.

Product Selection

The store offers a wide selection of frames and lenses, with many customers appreciating the assistance in finding the right fit and style.

Overall Satisfaction

Many reviews reflect a high level of satisfaction with the overall experience at this LensCrafters location, recommending it for its service and quality.
  • KS
    Karina Augusta Rodrigues Silva
    Oct 17, 2025
    5.0
    It was my first time at LensCrafters and I can assure the excellent service. Mrs King was kind and very helpful! Highly recommend!
  • TV
    Tania Dias Vasconcelos
    Oct 16, 2025
    5.0
    Pamela was extremely helpful in getting my new sunglasses! Wonderful people at this location.
  • JR
    Julio Rivera
    Sep 22, 2025
    5.0
    Great service..
  • PA
    Paul Adams
    Sep 10, 2025
    1.0
    Corporate eye care that does not want senior citizen business.
  • LJ
    Lara Johnson
    Sep 4, 2025
    3.0
    I love LensCrafters for buying glasses—the staff is always so friendly and helpful. But I was disappointed with the eye doctor scheduling. I booked two back-to-back appointments for my kids at 3:00 and 3:30, and the day before I was told the doctor couldn’t do dilation that late in the day (which is covered by insurance). The doctor wanted to leave as soon as possible after appointment. Instead, they offered the retinal photo—quick, but not covered by insurance and out of pocket. When I asked if the exam could be done without either, I was told no, because it wouldn’t be considered thorough. My issue is that if the doctor isn’t available for a full, covered exam at those times, the appointments shouldn’t be offered. I love the staff, but the process felt frustrating and disappointing.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.