Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
219 reviews
5 stars
204
4 stars2
3 stars1
2 stars
4
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Lisa and Vanessa for their exceptional service.
Product Selection
The store offers a great selection of eyewear, including frames and lenses, which customers found appealing and suitable for various needs.
Efficiency
Many reviews noted the quick turnaround time for glasses, with several customers receiving their orders on the same day.
Professionalism
The staff demonstrated a high level of professionalism, providing thorough assistance and addressing customer needs effectively.
Appointment Issues
Some customers reported issues with appointment confirmations and cancellations, indicating a need for improvement in communication regarding scheduled visits.
- JDJ DelaneyNov 3, 20255.0Ease of doing business. Good value. Nice people. That’s what we want. Delivered
- APAlex PodberezinOct 5, 20255.0Ordered two pairs of glasses due to 50 % discount on the second pair. Great selection of frames and lenses. Karmen was very knowledgeable and professional. Managed to find a brand just like my previous glasses to fill a new prescription.
- IIIsabelleSep 27, 20255.0The team at lens crafters were exceptionally helpful and kind. Both times that I went, the first to explore/pick out a pair of glasses, and the second time to check to see if they arrived and to get a second pair, I was blown away by the people working there. When I went in on the second time, I didn't expect my glasses to be ready, I was waiting for a notification, but I was in the area and thought I'd check while there, and since I needed to get a second pair for work. While picking out that second pair, one of the associates checked in the deliveries and surprised me with my first pair. They were so kind and thoughtful, I'll definitely recommend this location to anyone who needs new glasses — in fact I already have!
- LPLyudmila PodberezinSep 21, 20255.0They have great collection of eyewear. Karmen was very helpful, kind and knowledgeable. I highly recommend LensCrafters in Stoneham for their staff’s professionalism and extraordinary service!
- MWMichael WolfsonSep 10, 20255.0The experience from beginning to end was terrific Karmen was the best. She greeted me when I arrived and was there ready for me when I was done with my exam. We found a great pair of glasses and I am thrilled. Thank you for a great experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Stoneham offer?
LensCrafters in Stoneham provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and offers a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the operating hours of LensCrafters in Stoneham?
LensCrafters is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their appointment link at LensCrafters' website: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0832&storeId=10851
What payment methods are accepted at LensCrafters in Stoneham?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for their products.
What brands of eyewear are available at LensCrafters?
LensCrafters offers eyewear brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What nearby places can I visit when I come to LensCrafters at Redstone Shopping Plaza?
Nearby places include OshKosh B'Gosh and Carter's for children's clothing, Jersey Mike's Subs and Five Guys for quick meals, Supercuts for haircuts, Massage Envy for relaxation, and GNC Live Well for supplements.
How can nearby attractions near LensCrafters help plan my visit?
You can combine your visit to LensCrafters with shopping at stores like Marshalls or Talbots, enjoy a coffee at Dunkin', or relax with a massage at Massage Envy nearby. This makes a trip more convenient and enjoyable.
Are there other optical or healthcare providers near LensCrafters in Stoneham?
Yes, nearby is Redstone Eye Associates, an optometrist and health provider, and Banfield Pet Hospital. These provide complementary healthcare services close to LensCrafters.