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Quest Diagnostics

4.2
(65 reviews)

Business Details

1284 Saint James Ave, Springfield, MA
01104, United States
(413) 755-1711

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
1284 Saint James Ave, Springfield, MA
01104, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

4.2
65 reviews
5 stars
45
4 stars
6
3 stars
3
2 stars
1
1 star
10
  • RB
    Robert Bigler
    Mar 18, 2026
    5.0
    Person who helped me was great. Explained what she was doing and how. She was able to take me as a drop in and processed me in about 10 mins. Loves how well the process between Quest and my doctor worked
  • AB
    Alice Bonasio
    Feb 15, 2026
    5.0
    Very smooth experience, from start to finish, great facilities, attentive staff
  • LC
    laurie carmody
    Jan 22, 2026
    5.0
    Little bit of a wait due to staff shortage (out sick) the technician did an outstanding job!
  • NN
    Nick
    Jan 19, 2026
    1.0
    This place mixed up my drug test, says there's high amounts of Cocaine in my system. First off I can't even afford Cocaine. Guess I'll try the West Springfield location since I have to redo or lose my medications. Ridiculous
  • DR
    Dorothy R
    Dec 26, 2025
    5.0
    I came here on a Friday for an 11:30 am blood draw. The waiting room was well-maintained, thr check-in kiosk was easy to use, and I was called in shortly after my scheduled time. The phlebotomist was very friendly and professional - it was a good experience!

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