At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is consistently reported as clean and well-maintained, with staff frequently cleaning equipment and facilities.
Staff
Most customers praise the staff for being friendly, helpful, and attentive, although there are some complaints about specific employees.
Equipment
The gym offers a variety of well-maintained and updated equipment, although some customers feel there are not enough machines during peak times.
Atmosphere
The gym is described as welcoming and friendly, creating a positive environment for workouts.
WiFi Issues
Several customers reported problems with unstable WiFi, which affects their ability to work out with music.
SK
steph keene
Nov 7, 2025
5.0
I joined this planet fitness almost a year ago and it’s one of the best decisions I ever made. I’ve gotten in much better shape. I feel better. I have never been able to stick to a gym routine until now and the staff and the other members and the atmosphere have all been a part of my success. I really enjoy going in and seeing the different trainers, Sam and Kayla ( my favorite girl!) Victor and Christopher And Roland are all great. They’re always there to help show you how to use the equipment if you need it and they’re super encouraging. ( I’m sure there’s a few of you I’ve forgotten To mention, but all of the staff is terrific) Thank you for For contributing to my successful year at the gym. I look forward to 2026.
Oh, and the upgrades are really nice ! I love the new black card spa and the whole place is roomier.. Some of those areas off to the side felt really cramped before.
Thanks All,
Steph
EC
ED Cruz
Nov 7, 2025
5.0
Staff is nice they clean often judgement free
MM
Mima
Nov 2, 2025
1.0
On Friday. October 31, 2025, at approximately 2:30 AM, I received unsolicited and threatening text messages from an unknown number. When I asked who it was, the person claimed we had spoken at Planet Fitness. I have never spoken to this individual. The messages become increasingly rude and threatening, not only towards me but also towards my 16-year old sister. We informed the person that sending a picture of their genitalia to a minor is illegal, but they continued to threaten us.
We contacted Planet Fitness and spoke with a person named Mike, who was unhelpful and suggested the person may have found us on social media. However, I rarely post on social media, and my sister and I are always together at the gym, never interacting with anyone besides staff at check-in when we go by. We believe that either a Planet Fitness employee provided this person with our information or that the person is an employee themselves.
When we reported this incident to the police, they were unhelpful and suggested that the person texting us was either someone we knew or that it was a prank. We are still deeply concerned because this person obtained our phone number through Planet Fitness, and we want this incident documented. it could affect other people It's weird that someone would just find our information from Planet Fitness where we go to work out at not feeling comfortable with our surroundings.
planet fitness. our information was given out to a pervert who was sending nude pictures and making rape threats to both of us . And that women and minors are not safe to go there because the staff did not care to do anything about it.
JH
Juan Hernandez
Oct 2, 2025
5.0
Awesome location, staff always cleaning equipment and space.
What are the operating hours of Planet Fitness in Springfield, MA?
Planet Fitness Springfield is open Monday from 4:30 AM to midnight, Tuesday to Thursday 24 hours, Friday until 9 PM, and Saturday and Sunday from 6 AM to 7 PM.
Where is Planet Fitness Springfield located?
Planet Fitness Springfield is located at 1387 Liberty St, Springfield, MA 01104, USA.
What amenities and services does Planet Fitness Springfield offer?
The gym offers Classic Access, a Mobile App, free In-Club Fitness Training, WiFi, Perks, Guest Privileges, Tanning Salon, Massage Chairs, Hydro Massage, Total Body Enhancement, half-price cooler drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
How can I learn more about Planet Fitness Springfield's membership pricing?
You can learn more about membership pricing on their website at https://www.planetfitness.com/gym-memberships or download their app.
Is there a mobile app available for Planet Fitness Springfield?
Yes, Planet Fitness has a mobile app available on both the Apple App Store and Google Play Store for workouts and managing your membership.
What is the philosophy or mission of Planet Fitness?
Planet Fitness believes 'We’re All Strong On This Planet™' and provides a Judgement Free Zone® where everyone can build strength at their own pace with best-in-class equipment and welcoming environment.
What nearby dining options are available around Planet Fitness Springfield?
Nearby dining options include Liberty Pizza, Domino's Pizza, Papa John's Pizza, Burger King, 99 Restaurants, and Ninety Nine.
Are there any nearby shopping centers or stores near Planet Fitness Springfield?
Nearby shopping options include T.J. Maxx, Dollar Tree, Rainbow Shops, Rent-A-Center, and Springfield Plaza shopping center.
What local services are near Planet Fitness Springfield that might complement a workout routine?
Nearby services include nail salons like Princess Nails and Country Nails, spas, and dental services such as My Dental Springfield.
How can nearby places help me plan my visit to Planet Fitness Springfield?
You can combine your gym visit with nearby amenities such as grabbing a meal at Liberty Pizza, shopping at T.J. Maxx, or relaxing with a nail treatment at Princess Nails, making your visit more convenient and enjoyable.