At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Several reviews highlighted problematic staff behavior, particularly mentioning Brandon and Kim, who were described as rude and unprofessional.
Cleanliness
Many customers praised the gym for its cleanliness and well-maintained facilities.
Equipment Quality
Feedback was mixed regarding equipment; some appreciated the new upgrades while others criticized the quality and size of the new machines.
Customer Service
Customer service experiences varied widely, with some praising the friendly staff while others reported negative interactions.
Facility Hours
There were complaints about inconsistent opening times, particularly early in the morning, leading to frustration among members.
BL
Bob LaBranche
3 days ago
2.0
I go for the treadmill. A few months ago they reduced the amount of treadmills. I enjoy walking with a companion and now you can not always find two empty treadmills next to each other. It's not fun anymore.
BS
Brandon Sucks
Oct 28, 2025
1.0
The employee named Brandon has no life and continues to pick on people that are a different race than him. It is apparent in the way that he talks and acts and yells at people in the gym for doing nothing wrong. He has a small fragile ego that has to be boosted by picking on people which I can understand just by looking at him. Everyone from Wilbraham to Ludlow to Springfield talks about how bad this guy is and how annoying he is, kinda just wish he would quit cause all I see him doing is harassing people and acting like he has no life.
WL
wilnelia lopez
Oct 20, 2025
1.0
Es una pena cuando el mal ejemplo viene desde la propia manager "Kim" dijo ella que es su nombre, no conoce la definición de educación, no trata a los clientes con educación, dignidad que todos se merecen, triste que puestos así sean ocupados por personas tan poco capacitadas....
CN
Carlos Nivar
Oct 16, 2025
1.0
Kim la gerente, no tienes vocación para ejercer su puesto, tratan mal al cliente
PL
Peace Love
Oct 12, 2025
5.0
The lady at front desk is really nice. Forget to ask her name. She works hard to make lady’s room very clean … diversified members … non judgement Zoom truly where everyone enjoy work out
What makes Planet Fitness at 510 Parker St, Springfield unique?
Planet Fitness at this location offers a welcoming Judgement Free Zone® with best-in-class equipment, allowing members to build strength at their own pace.
What are the operating hours of Planet Fitness in Springfield on weekdays?
The gym is open from 4:30 AM to midnight on Monday, and from 12:00 AM to 11:59 PM from Tuesday to Thursday. On Friday, it closes at 9:00 PM.
Is Planet Fitness in Springfield open on weekends?
Yes, Planet Fitness is open on Saturdays and Sundays from 6:00 AM to 7:00 PM.
What services does Planet Fitness Springfield offer?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wi-Fi, Perks Programs, Guest Privileges, Tanning, Massage Chairs, HydroMassage, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
Where can I find membership pricing information for Planet Fitness Springfield?
Membership pricing details are available on their official membership page at https://www.planetfitness.com/gym-memberships or via their app store links.
Does Planet Fitness Springfield have a mobile app for workouts and fitness tracking?
Yes, members can download the free Planet Fitness mobile app available on both Apple App Store and Google Play Store for hundreds of workout options.
How can the nearby Dollar Tree store serve Planet Fitness customers?
After a workout, customers can visit the nearby Dollar Tree for affordable party supplies or arts and crafts materials, making it convenient to shop close to the gym.
Are there dining options near Planet Fitness Springfield for post-workout meals?
Yes, nearby restaurants include Frontera Grill Springfield (Mexican), Applebee's Grill + Bar (American), and Kirin Asian BBQ and Hot Pot, providing diverse choices for a meal after your workout.
What nearby transportation or local amenities could I use when visiting Planet Fitness Springfield?
Nearby amenities include the M&T Bank ATM for convenient banking, and the Howard Johnson hotel, which can be useful for out-of-town visitors. Several real estate agents and services are also nearby.
How can nearby beauty and wellness services complement my fitness routine at Planet Fitness?
Customers can visit Bentley's Barbershop nearby for grooming or relaxation services, enhancing their overall wellness experience around their workout schedule.