Pearle Vision

Reviews

• CG

  Carl Germann

  Dec 14, 2025
  5.0
  Great experience, transparent pricing and pressure free. Dr. Meltzer was fantastic!
• CL

  Cynthia Laroche

  Dec 12, 2025
  3.0
  Hi — I’m writing this review simply to share my personal experience. I would normally give 5 stars because I have always received great customer service here. I’ve been coming for my exams for a few years now, and my mom does as well. We’ve never had an issue, and the staff has always been kind and helpful. However, I’ve now had two uncomfortable encounters with the same person, and I feel it’s important to bring it to someone’s attention. Whether intentional or not, both interactions felt unnecessary. The first time, I came in because the band on my glasses was too loose. Someone who works there had previously told me this could be adjusted. The girl who assisted me that time I came in to get them tighten — her name is “Jillian” or “Gillian” (not sure of the spelling) — told me, very bluntly, that “that’s how they are. etc” I let it go because I’m not someone who complains easily. The second encounter was today, 12/12/2025. I came in to purchase a cleaning cloth for my glasses. As she was showing me the options, I asked to feel the texture because different cloths vary, and my original one (from here) was very good quality. She told me I couldn’t open it and repeatedly reminded me that the price was $6 — which I acknowledged when she mentioned it. She eventually mentioned they had a sample, which I appreciated, but as she handed it to me, she held onto it tightly as if I was going to take it. I had to ask if I could actually touch it myself, and I even told her that I wasn’t going to steal it because that’s how the interaction made me feel. I’m sharing this in hopes that a supervisor or manager can speak with her. My intention isn’t to be harsh, but to help ensure that customers don’t have uncomfortable experiences. I truly enjoy this place, but these interactions were disappointing. Thank you for taking the time to read this and hopefully address it.
• NC

  Nicholas Collins

  Nov 24, 2025
  1.0
  I came to this location at 5:45 PM, only to find it closed. They have updated hours for Thanksgiving week, but nothing for today (Monday, November 24). Very disappointed, as I have little time for these errands with my work schedule.
• BB

  blueco

  Nov 18, 2025
  1.0
  Same as reviewer below, beware on hidden $150 contact lens charge when they do a contact lens check which isn’t covered by insurance. If you tick wearing contact lenses when signing up for a routine eye exam, they will automatically enroll you in this check without any further communication before presenting you with a bill. Won’t be returning.
• JM

  Jacob Morris

  Nov 4, 2025
  1.0
  The experience with the doctor and scheduling was fine and adequate, but the pricing was extremely shady. I went in for a routine glasses/ contacts annual appointment and was charged for a “specialty” appointment. This turns out to be a 150$ charge not covered by my insurance. I had been here once before for a checkup and only paid my 10$ copay and when I told them that, they said I was incorrectly charged last time. Additionally, the contacts price I was quoted to order through them was 2x the price I was seeing ordering online elsewhere. Again, both doctors are fine, but I feel like they are trying to screw me over at every payment step.

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