Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Saugus provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.7
610 reviews
5 stars
554
4 stars
13
3 stars
10
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were several complaints about rudeness and unprofessional behavior from certain employees.
Staff Knowledge
Several reviews highlighted the expertise and helpfulness of specific staff members, particularly Danielle and Shannon, who were noted for their ability to assist customers effectively.
Appointment Issues
Multiple customers reported problems with scheduling and receiving timely service, including issues with invalid prescriptions and long wait times for glasses.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, although some raised concerns about pricing and unexpected charges.
Store Environment
The store was described as clean and well-organized, contributing positively to the overall customer experience.
- NFNoel-Marie FerragamoJan 5, 20265.0Excellent service
- JRJoan RecchiaDec 29, 20253.0I liked the doctor, and I think he did a great job. I did not care for the administrative staff that showed up (to unlock the door) 5 minutes before my appointment and then left me sitting there without any direction or information. Apparently, the doctor is responsible for doing everything himself, which is a very poor business model. I wanted to leave the appointment with my contacts only to be told I will now have to drive all the way back to the office in a few days to pick them up. What kind of practice doesn't have the contacts on hand? I don't see this being a place I will revisit. I am tired of businesses pushing all the overhead expenses onto the customers, just for some executive's personal gain.
- RRRick RandazzoDec 18, 20255.0The people where more than just doctors or eyeglass sellers. While there I felt like home. and everyone made us feel that way. thanks Pearl vision Saugus Rick and Kathy PS See you soon
- VKVincent KingDec 9, 20255.0Great coustmer service and they will assist you right away.they will not waste your time waiting
- DCDot CorbettDec 7, 20255.0After going to a single optometrist for 42 years, I had my eye exam for contacts & glasses done the past 2 years at PV with Dr. Tran. She is very pleasant, knowledgeable & helpful. I have worn contact lenses for 47 years. Since last year my vision changed slightly. After wearing one contact for monovision with my old optometrist, Dr. Tran suggested trying multifocal contact lenses. I like that I have my written prescription for both contact lenses & glasses (which I also wear & always have a pair for back-up), but I get to try & wear these contacts for a week to see how they do & let my eyes adjust to wearing 2 contacts again after a good number of years. It's been 2 days only, but I got them in time for an important event after wearing just my glasses since the end of summer.
Frequently Asked Questions About Pearle Vision
What services does Pearle Vision in Saugus offer?
Pearle Vision provides eye examinations, optomap retinal exams (varies by location), prescription eyewear, digital retinal photos (varies by location), and a wide variety of designer frame brands.
What are the operating hours of Pearle Vision in Saugus?
Pearle Vision is open Monday and Tuesday from 10:00 AM to 7:00 PM; Wednesday to Friday from 10:00 AM to 5:00 PM; Saturday from 10:00 AM to 4:00 PM; and Sunday from 12:00 PM to 4:00 PM.
Which payment methods are accepted at Pearle Vision in Saugus?
Accepted payment options include cash, check, Discover, Mastercard, and Visa.
Does Pearle Vision accept major vision insurance plans?
Yes, they work with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Many locations are now EyeMed PLUS Providers.
Can I schedule an eye exam appointment online for Pearle Vision Saugus?
Yes, you can make a reservation for an eye exam through their online scheduling system at https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21023483
What languages are spoken by staff at Pearle Vision in Saugus?
The staff speaks English and Spanish to assist customers.
Are there any promotions currently available at Pearle Vision Saugus?
Yes, there is a promotion offering 40% off lenses with a frame purchase.
What well-known brands of eyewear does Pearle Vision in Saugus carry?
They carry brands such as Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, and Versace among others.
Which nearby places can I visit for additional health and wellness services around Pearle Vision?
You can visit Dr. Doug Haigh, Optometrist and Associates for eye care, Jersey Mike's Subs for a meal, and The Vitamin Shoppe for supplements—all conveniently located near Pearle Vision.
How can I find Pearle Vision in relation to popular nearby retail locations in Saugus?
Pearle Vision is close to well-known retail spots like SKECHERS Warehouse Outlet, Foot Locker, and Verizon, making it easy to combine shopping and eye care during your visit.
Are there nearby places where I can grab a quick coffee or a snack when visiting Pearle Vision?
Yes, Starbucks and Friendly's are nearby where you can enjoy coffee or a meal before or after your appointment at Pearle Vision.