Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
476 reviews
5 stars
447
4 stars
8
3 stars3
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees like Harry, Alison, and Kalin for their exceptional service.
Professionalism
Customers noted the professionalism of the staff during eye exams and frame selection, with many feeling well-informed and cared for throughout the process.
Product Issues
Some customers experienced issues with incorrect orders and lack of communication regarding their prescriptions, leading to frustration and disappointment.
Quick Service
Many reviews mention the quick turnaround for services, including same-day glasses and fast repairs, contributing to a positive customer experience.
Insurance Clarity
Several customers expressed confusion regarding insurance acceptance and coverage, suggesting a need for clearer communication on the website and in-store.
- FLFaith LandryDec 29, 20255.0Was excellent, they weren't pushy, very helpful and informative. Took his time and explained everything
- SSShuanNov 18, 20255.0David is incredibly nice and helpful. He adjusted both of my glasses with so much care. Highly recommend!
- LDlouis D'AmicoOct 25, 20255.0Great customer service, quick to help me out with my glasses
- MGMaria GranthamOct 20, 20255.0Jessica was absolutely amazing, helping me with all the vision needs i had. I will definitely be back :-)
- GSgarry singhOct 7, 20255.0Awesome people Dominic especially is awesome give him raise or something really nice guy. Fixed my glasses in seconds
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer brands are available at LensCrafters in Saugus?
They carry brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Tiffany & Co., and more.
Does LensCrafters accept vision insurance for eye exams and eyewear?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 1201 Broadway, Saugus?
They are open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their booking link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0866&storeId=10851.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services.
Are there other eyewear providers near LensCrafters at Square One Mall?
Yes, Visionworks is a nearby eyewear and optometry provider close to LensCrafters where you can also get your eye care needs met.
What nearby entertainment options can I visit before or after my appointment at LensCrafters?
You can enjoy Planet X Mini Golf nearby, a venue offering mini golf and adult entertainment, perfect for a fun outing before or after your visit.
Are there any nearby dining options close to LensCrafters at Square One Mall?
Yes, nearby dining options include Umi of Japan for Japanese cuisine, Taco Bell for fast Mexican food, and Galetto's Grill for Brazilian-style burgers.