Planet Fitness

4.1
301 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
275 Salem St, Reading, MA
01867, United States

Hours

Reviews

4.1
301 reviews
5 stars
180
4 stars
47
3 stars
25
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the friendly and helpful staff, although some reported rude behavior from certain employees.

Cleanliness

The gym is generally reported as clean, but there are concerns about the maintenance of locker rooms and showers.

Equipment Issues

While some reviews mention updated equipment, others report broken machines and a lack of maintenance.

Membership Concerns

Several customers expressed frustration with billing issues and difficulties in canceling memberships.

Facility Size

The gym is noted to be smaller than other locations, leading to concerns about space and equipment availability.
  • JD
    John Daniell
    Nov 12, 2025
    5.0
    This is the best Planet Fitness I’ve been to in Massachusetts. It is immaculately clean and the staff are very friendly. Other Planet Fitness management should come to this one to take notes!
  • MM
    MiLord
    Oct 22, 2025
    1.0
    It's an alright gym by itself, however service is absolutely atrocious. All they do is mislead you to scam for money. I've been informed that my membership was canceled and then they charged me anyways. And because they were unable to charge my account properly they applied the late fee to my account without any prior notice whatsoever. I know I am not the only person with this issue. Unless they fix that I'd recommend other gyms in the area.
  • HS
    H Silva
    Oct 14, 2025
    3.0
    This location is on the smaller side but was clean and the employees were helpful
  • GB
    Gina Brown
    Sep 24, 2025
    5.0
    I am not a member of Planet Fitness, but, upon visiting my family in Reading, my sister and brother who are members recommended me trying it out while I was visiting. I have to say it was clean...even the members understood the assignment, which is a hard thing to do in gym culture! Members cleaned and returned equipment to where they got it! There was plenty of equipment for me to get an awesome workout...I am an instructor and personal trainer and love to plan my own workout not using machines. The locker rooms were clean and uncluttered...I only used the restroom area, though, so that is the only area my comment applies to. BUT the best part of my visit was the STAFF! Chaz and Zach at the front desk greeted me, were very friendly, smiling (!), and helped me find the best option for my short stay there. They made my day and I want them to know to keep doing what they are doing because I am sure my day wasn't the only one brightened by these two!
  • KP
    Kiril Pavlenko
    Aug 27, 2025
    1.0
    Smallest planet fitness I ever been to. I travel a lot and workout in different planet fitness locations all around US. I have worked out in NJ,CA,PA, IL u name it. This planet fitness location is the smallest I ever entered. People would say it's better to have something than nothing, true but I don't really understand priorities of this gym. Why would you need full zise spa section ( which is empty in top hour (5 p.m.), and at the same time have 0 equipment for calisthenics (pull up bar section) like in any other planet fitness? That just does not make any sense. Was my first time and the last one, unfortunately would rather ride 10 minutes more but have more equipment inside of the gym, than useless spa😮‍💨

Frequently Asked Questions About Planet Fitness

What are the regular operating hours of Planet Fitness in Reading, MA?

Planet Fitness in Reading, MA is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.

Does Planet Fitness offer any special hours on holidays?

Yes, Planet Fitness in Reading, MA has special holiday hours, such as opening from 5:00 AM to 12:00 PM on November 27, 2025, and from 5:00 AM to 9:00 PM on November 28, 2025. Other holidays have adjusted hours as well.