At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the gym for its cleanliness, noting that the equipment and facilities are well-maintained.
Staff Friendliness
The staff received mixed reviews; while many customers appreciated their friendliness and helpfulness, some reported unhelpful or rude interactions.
Equipment Variety
Customers enjoyed the wide variety of equipment available, including new machines and ample options for workouts.
Customer Service Issues
Several reviews highlighted frustrations with customer service, particularly regarding membership cancellations and staff responsiveness.
Facility Upgrades
Recent upgrades to equipment and facilities were positively noted, with many customers appreciating the new machines and amenities.
RL
Robbie L
Oct 26, 2025
4.0
Clean friendly and helpful
J_
jep _
Oct 16, 2025
5.0
The design isn't my taste,
purple and yellow. But otherwise it's great. Endless fitness equipment for every need, including various massage tables, and all for an unbeatable price of $28 a month for two! Open 24 hours on weekdays, from early to late on weekends. Mixed crowd, from young to old, fit athletes to people who mainly want to improve their mobility. Very friendly staff. Highly recommended!
AL
Amanda Lynn
Sep 25, 2025
5.0
Great gym, clean and friendly staff.
AA
Amanda
Sep 9, 2025
1.0
Staff was unhelpful and unpleasant when trying to use the Black Card Spa. I chose to cancel my membership. Because all staff were uninterested in doing their job, I went through the work of switching Plymouth to my home gym in the lobby so I could cancel my membership right then and there. I’m not paying for the privilege to be laughed at when I don’t understand how to use the Black Card Spa. I struggled with multiple steps of the Spa process due to my home gym handling the experience differently. The workers #1 priority appears to be using their phones, not helping customers. My previous Planet Fitness had some of the kindest and most helpful staff you could ask for. The front desk worker here in Plymouth questioned me twice “if she did something” when I’m obviously unhappy and cancelling. Employees need customer service training.
MW
M Wright
Aug 19, 2025
5.0
Great franchise gym with a very friendly staff...all sorts of folks here. Join and go today!
What are the operating hours of Planet Fitness in Plymouth, MA?
Planet Fitness in Plymouth, MA is open 24 hours Monday through Thursday, from 7 AM to 9 PM on Fridays, and from 7 AM to 7 PM on Saturdays and Sundays.
Does Planet Fitness offer any special holiday hours?
Yes, Planet Fitness has specific holiday hours which vary by date, for example, it's open from 7 AM to 3 PM on December 24, and from 12 AM to 9 PM on December 26.
What type of environment does Planet Fitness promote for its members?
Planet Fitness provides a welcoming Judgement Free Zone® where everyone can build strength at their own pace.
What services are offered at Planet Fitness in Plymouth?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, WiFi, Perks programs like tanning, massage chairs, hydro massage, enhanced fitness training, and virtual fitness training.
How can I learn more about gym memberships and pricing at this Planet Fitness?
You can learn more about memberships and pricing by visiting https://www.planetfitness.com/gym-memberships or by downloading the Planet Fitness mobile app.
Where is Planet Fitness located in Plymouth, MA?
Planet Fitness is located at 84 Shops At 5 Way, Plymouth, MA 02360, United States.
What are some nearby places of interest to Planet Fitness in Plymouth?
Nearby places include PetSmart for pet needs, Pier 1 Imports for home decor, Panera Bread for dining, and Daniel Gracie Academy for martial arts training.
How can visiting nearby places complement my workout at Planet Fitness?
You might visit Panera Bread for a healthy meal or smoothie shop nearby before or after your workout, or stop by Pier 1 Imports to shop for home decor as part of your day out.
Are there any facilities nearby if I need pet services while visiting Planet Fitness?
Yes, PetSmart and Banfield Pet Hospital are nearby for pet grooming, supplies, and veterinary care while you work out.
Does Planet Fitness offer convenient digital options for workouts?
Yes, members can use the Planet Fitness mobile app which offers hundreds of workout options to get strong anywhere.