Cleanliness
The gym is consistently praised for its cleanliness, with many customers noting that the facilities, including bathrooms and equipment, are well-maintained.
Staff Attitude
While many reviews highlight friendly and helpful staff, there are also complaints about unprofessional behavior and dismissive attitudes from some employees.
Hours of Operation
Customers express dissatisfaction with the gym's hours, particularly the early closing time on weekends, which they feel does not accommodate working members.
Equipment Issues
Several reviews mention problems with equipment maintenance, including broken machines and inadequate cleaning protocols for shared equipment.
Customer Service
There are mixed reviews regarding customer service, with some customers feeling unsupported or confused about membership processes and staff availability.