Home Instead

Reviews

• BG

  Bonnie Galant

  Oct 27, 2025
  5.0
  My mom attended Home Instead’s Dementia Day Program on Wendell Avenue and absolutely loved it! Sadly she recently passed away at 92. Jamie and Liz are wonderful caregivers and provide a fun and loving environment. They allow clients to decide an activity that they prefer and do not dictate a set program. It really is like being at home but the socialization is also provided which is very important. I can’t begin to express the depth of my appreciation for the loving care and kindness my mother received from Liz and Jamie. Thank you is not enough! They are fantastic.
• PW

  Pam Winston

  Jun 13, 2025
  5.0
  We've worked with Home Instead for over a year and a half to provide help for our 92 year old mother. Mom's Care Pros have been unfailingly kind, caring, and professional, and great problem-solvers. The Home Instead office staff are always responsive and helpful in ensuring our mother has the care she needs, including when her needs have changed over time. With Home Instead, my siblings and I feel assured that our mother is getting great care and we are able to rest easier. The team has been invaluable.
• NH

  nancy halpern

  Jun 4, 2025
  1.0
  My mother's last care giver charged for services she never performed, falsified hours, sat downstairs doing nothing and used my mom's car for personal errands. I had shared some concerns with management but they took no action - in never heard of any oversight nor did they teach out to me to see how things were going. After my mother's death they fired her and have been silent in response to reimbursement for the last 1-2 invoices. Their employee took advantage and they are more of an absentee franchise owner (yes, care of your elderly loved one has now been franchised) than caring and client focused business owners.
• ET

  E T

  Jun 4, 2025
  5.0
  Home Instead has been extremely helpful with providing care and support services for our parent. The care providers have been wonderful at finding a way to connect with our parent and providing cooking, cleaning, shopping, transportation, and companionship. The daily log keeps us informed of tasks and how our parent is doing. The management is responsive to our requests and questions, and has been able to quickly provide replacements when the care providers turned over. As children living far away from a parent that wants to continue to reside in their lifelong home, Home Instead has been essential for providing us with great peace of mind with wonderful care at a good value for our parent.

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