LensCrafters at Macy's

4.9
47 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
210 Andover St, Peabody, MA
01960, United States

Hours

Reviews

4.9
47 reviews
5 stars
46
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • DB
    Darius B
    Aug 23, 2025
    5.0
    When my Ray-Ban Meta glasses failed after only two months, Ray-Ban’s customer service couldn’t get me the correct replacement. Roger was incredible - he made sure I was able to get the right pair without all the headache. His knowledge, professionalism, and willingness to help really stood out. I left feeling taken care of and very satisfied. Huge thanks to Roger for turning a bad situation into a positive experience!
  • SS
    Sara
    Feb 17, 2024
    1.0
    Beware of the store manager Susan. She will try to up sale you on everything. My husband and I both got 2 frames and she made such a mess with our insurance charges and couldn't give a clear break down on how much the insurance was covering and what we had to pay out of pocket. In the end, she couldn't even refund our money. Instead, she pretended to give us a "discount" on the "protection plan." She's a thief. Also, look out for David. My husband went in to try to get his glasses adjusted and they ended up worse. David does not know what he's doing. In spite of this, Hasia was the best. She provided excellent customer service. I would give her 5 stars. She was very patient and helped us chose the best frames.
  • TP
    Tony Puccio
    Jun 18, 2023
    5.0
    Dr Neckers and Joanne were helpful and knowledgable! Great experience; highly recommend Lenscrafters at Macy's, Northshore Mall.
  • CS
    craig savoie
    Mar 18, 2022
    5.0
    Saul was amazing. Fast, friendly, knowledgeable, and he helped me pick out a frame that suited me at the best possible price after discounts. Highly recommend.
  • CG
    Charlie Giacobbe
    Oct 31, 2021
    5.0
    Roger was very pleasant and knowledgeable. Looking forward to getting my new glasses soon

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.