Certified by LensCrafters at Macy's • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
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Certified by LensCrafters at Macy's • Mar 15, 2026
Certified by LensCrafters at Macy's • Mar 15, 2026
Reviews
4.9
52 reviews
5 stars
51
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1 star
1
CH
Chester Humphrey
5 days ago
5.0
Excellent customer service, knowledgeable professionals. Recommendations and supporting choices from the team. No push sales pitch or trying to sell you something that you don’t need. My family and I have been coming to this location for 3 years. We’re extremely happy with the level of service and support.
NY
Nancy Yorke
6 days ago
5.0
Great experience from start to finish. Doctor was thorough and answered all questions.
Sales associate was great and very helpful. Was knowledgeable from picking out frames and lenses. Did not rush he answered all questions delivery was within time frame stated. Was so impressed ordered sunglasses when picking up new glasses.
Highly recommend.
SB
Steven Brazell
Feb 26, 2026
5.0
Extremely nice and polite staff. They answered all my questions with great detail.
LS
Lorena Silva
Jan 21, 2026
5.0
Nothing short of a great experience from initial point of contact. I was looking for an office that accepted my insurance, looked up this LensCrafters (in Macy’s) location and saw the great reviews. It did not disappoint! Dr. Neckers was kind and answered all my concerns. Roger was also great, insightful and went above and beyond since my first call to book an appointment to ordering my contacts. Definitely recommend this location and I will return for all my eye care needs!
JD
Jane Fox Dobson
Nov 30, 2025
5.0
Dr. Karen Neckers is a "top-notch" doctor and deserves recognition for her professionalism. She is very caring and patient and takes her time to provide a thorough examination. My husband and I are impressed with her services and will continue to go there. Thumbs up to Dr. Neckers!
The two sales representatives, Rogelio Morales and Saul Cespedes, were phenomenal when it comes to selecting eyeglasses, choosing lens options, applying insurance policies and comparing copays. They spent a lot of time with us and provided their expertise opinion, which helped us to make a decision. We are now looking forward to picking up our new eyeglasses thanks to their teamwork! We will not hesitate to go back there again! Thank you.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters at Macy's?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
Do you accept vision insurance plans? If so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at Macy's in Peabody, MA?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam using the online appointment link provided by LensCrafters.
Does LensCrafters at Macy's offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services at this location.
What payment methods are accepted at LensCrafters at Macy's?
They accept various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
What nearby stores and attractions can I visit before or after my appointment at LensCrafters?
You can visit Macy's, Bcbgmaxazria, J.Jill, Starbuck's coffee shop, NorthShore Mall Playspace for kids, and Fruitberry Frozen Yogurt nearby.
Is there a good place nearby to grab food or drinks when visiting LensCrafters at Macy's?
Yes, nearby options include Gongcha bubble tea cafe, Pretzelmaker bakery and fast food restaurant, Fruitberry Frozen Yogurt, and Starbucks coffee shop.
Are there any nearby facilities for children's activities close to LensCrafters at Macy's?
Yes, families can visit Northshore Mall Playspace and Sandmagination playground, both located nearby the store for children's play and music activities.
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