LensCrafters

4.7
310 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
210 Andover St, Peabody, MA
01960-1647, United States

Hours

Reviews

4.7
310 reviews
5 stars
284
4 stars
4
3 stars
0
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and efficient processes, including fast adjustments and same-day glasses availability.

Knowledgeable Staff

Many reviews commend the staff's knowledge about products and prescriptions, contributing to a positive shopping experience.

Positive Atmosphere

The store is noted for its welcoming and pleasant environment, making customers feel comfortable and valued.

Mixed Experiences

While most feedback is positive, there are a few mentions of negative experiences, particularly regarding specific staff interactions.
  • CC
    Christian Conradt
    Nov 16, 2025
    5.0
    Excellent and competent service as always 👍🏻👏🏻
  • JC
    Jack Costello
    Nov 7, 2025
    5.0
    Very helpful
  • V
    *Robin Ventura*
    Nov 7, 2025
    5.0
    Ellie, was fantastic! I walked in and was ordered and out in 20 minutes. Ellie took care of everything for me professionally and quickly. Pick up in 30 minutes!!!
  • AR
    Amy Robinson
    Nov 7, 2025
    5.0
    Michael was absolutely wonderful. Very knowledgeable and helpful. I’m new to the glasses world. He also had my lenses in stock and therefore he had my glasses ready in 20 mins. I wil definitely be back for next pair.
  • LM
    Lyanne Murphy
    Oct 16, 2025
    5.0
    The staff was so friendly and professional. I always come here for my eye exams and have a pleasant experience every single time! I would definitely recommend this location to others!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.