Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
315 reviews
5 stars
288
4 stars4
3 stars0
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees going above and beyond.
Quality Issues
Some customers reported dissatisfaction with the quality of glasses and issues with the discount policy, indicating a decline in product quality over time.
Efficiency
Many reviews highlighted the quick service and efficiency in processing orders and adjustments, with several customers noting same-day service.
Positive Atmosphere
The store environment was described as welcoming and pleasant, contributing to a positive shopping experience for customers.
- BABrian AlvesDec 26, 20255.0DiDi was absolutely amazing. I approached her with a question about whether they had models similar to my current glasses, and she immediately gave me her full attention and assistance. She brought out plenty of options for me to try and helped me find the ones I liked best. Once I chose my favorite pair, she thoroughly explained all the payment details and took the time to educate me about anti-reflection lenses—something no one has ever mentioned to me before. I’ve worn glasses for as long as I can remember, and I’ve never had an experience like this. I usually dread buying new glasses, but DiDi completely changed that for me. As long as DiDi is there, this will be my store. Thank you, DiDi!
- AEAndrew EvansDec 21, 20255.0Went in there twice and everyone working was kind and above and beyond helpful.
- BRBishnu RaiDec 11, 20251.0I ordered my glasses with the frame and purchased in August 2024. Now The coating of the glasses has come off and when I wear, it is little unclear and feels little uncomfortable. When I went to the store and asked to change the glasses, they say that they would give 60% discount and I ask them the price and compared with what I paid when I made the purchase, it was even more. 60% looked a joke to me. So looks like they are now using poor quality glasses. I was there customer for the last 10 years, it was good all that time. Now no good, and discount policy is also a joke, like increasing the price sky high and giving the 60 % discount!😆😆😆 I am not going there now onwards.
- BSBee SDec 4, 20255.0Excellent customer service , freaked out as I broke the prescription and I use them for work and most important to see, they made it easy , felt stress free, very very understanding, very helpful Thank you again and definitely my place to go to.
- EHEmma HNov 24, 20255.0Amazing speedy service! Great customer care :)
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Peabody offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology and accept most vision insurance plans.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at North Shore Mall?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam appointment online through LensCrafters' scheduling link dedicated to this store's location.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for their products.
What designer eyewear brands are available at LensCrafters?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Giorgio Armani, Brooks Brothers, Tiffany & Co., and more.
Is LensCrafters accessible for wheelchair users?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby dining options are available near LensCrafters?
Nearby dining options include The Cheesecake Factory for desserts and meals, I Love Milkshakes for ice cream and café treats, Zenshi Handcrafted Sushi for sushi, and The Skinny Pancake Peabody diner. These spots are great for grabbing a bite before or after your visit.
What nearby retail stores can I visit when shopping at LensCrafters?
You can visit nearby retail stores such as PGA TOUR Superstore for golf equipment, T-Mobile for mobile devices, Arhaus for home furnishings, and Banter for jewelry and piercings, all located within the North Shore Mall.
Are there other eyewear or beauty-related stores near LensCrafters at North Shore Mall?
Yes, nearby eyewear and beauty-related stores include Sunglass Hut for fashion eyewear and Benefit Cosmetics BrowBar for beauty services, as well as Bath & Body Works for beauty products.