Planet Fitness

4.1
313 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
418 Walpole St, Norwood, MA
02062, United States

Hours

Reviews

4.1
313 reviews
5 stars
192
4 stars
45
3 stars
20
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, noting that the equipment and locker rooms are well-maintained.

Staff Professionalism

Feedback indicates a mix of experiences with staff professionalism, with some praising friendly and helpful employees, while others reported rude or unprofessional behavior.

Equipment Availability

Customers appreciated the variety of equipment available, but some noted issues with broken machines and long wait times for certain cardio equipment.

Renovation Concerns

Several reviews expressed dissatisfaction with the recent renovations, citing poor layout changes and reduced equipment availability.

Customer Service Issues

Multiple customers reported difficulties with customer service, particularly regarding membership cancellations and unhelpful staff interactions.
  • LS
    laura schmitt
    Nov 4, 2025
    5.0
    Very clean, morning staff is very nice, great new equipment and layout. I belong to another gym in Walpole and it is old dated and dirty - I prefer Planet Fitness even if it's a little father away.
  • RA
    Rabi Armany
    Oct 28, 2025
    5.0
    Layouts a tiny bit odd compared to other planet fitnesses, but pretty great now that they have 3 power racks for barbell lifts. Workers are chill and friendly
  • JM
    Jeanne McDermott
    Oct 20, 2025
    1.0
    Have not been since the renovation. I asked for assistance just to show me the functions on the "new to me" treadmills. The desk jockey showed me how to adjust speed and lifts then walked away. Walking out i asked if next time I could be shown all the functions. Shoulder shrugs, distain and an explanation that both desk jockeys had not been trained and were unfamiliar with the machines. REALLY?
  • DJ
    David Julian
    Oct 16, 2025
    5.0
    The only planet fitness I have been too that have deadlift platforms and squat racks.
  • PR
    Patrick Rice
    Sep 13, 2025
    2.0
    The gym was remodeled and the layout makes no sense, the spray bottle stations are fewer and the paper towels dispensers don't work. The total body machine has been out of order since the remodel. The stretching area is always littered with large dust bunnies. The machines are dirty. I think this gym has great potential but they really miss the mark when it comes to the small stuff.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in Norwood, MA?

Planet Fitness in Norwood, MA is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM.

Are there any special holiday hours at Planet Fitness in Norwood?

Yes, Planet Fitness in Norwood has special holiday hours, for example, it opens from 5:00 AM to 12:00 PM on November 27, and from 5:00 AM to 22:00 PM on January 1. Other holidays have adjusted hours as well.