Shields Health provides MRI, PET/CT, and surgical services to patients at more than 50 locations in New England.
With a focus on cutting-edge technology, provider expertise, and affordability, Shields prioritizes the patient experience above all. Shields offers high-field open-bore MRI machines that allow for greater patient comfort while maintaining clear images. Additional services include MR arthrogram and breast MRI, as well as Shields ProCare, imaging medical equipment maintenance and service company. All Shields locations are ACR accredited. A family-owned and operated business, Shields offers the largest and most technically advanced network of medical imaging and diagnostic treatment facilities in New England.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.