Planet Fitness

4.3
191 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
122 N King St, Northampton, MA
01060, United States

Hours

Reviews

4.3
191 reviews
5 stars
121
4 stars
39
3 stars
10
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for being friendly, knowledgeable, and helpful.

Cleanliness

The gym is frequently noted for its cleanliness and well-maintained facilities.

Equipment Issues

Some customers reported problems with specific equipment, including new treadmills and locker defects.

Atmosphere

The gym is described as welcoming and non-intimidating, making it suitable for all fitness levels.

Wi-Fi Problems

Multiple reviews mentioned issues with the Wi-Fi connectivity, which affected the overall experience.
  • OC
    Otey Correia
    Oct 20, 2025
    5.0
    Love it my favorite place
  • JB
    Jo Boniello
    Aug 11, 2025
    5.0
    Friendly staff. Clean facility.
  • DL
    David Léasure
    Jul 28, 2025
    1.0
    Planet Fitness has these really cheap lockers. On the inside screw on the bottom right, it juts out. I just ripped a very important pair of pants I have, the only pair I have. This is a cheap defect all the lockers have.
  • CC
    Christie
    Jul 23, 2025
    5.0
    User Christie Wright I love the staff in Northampton. They are extremely knowledgeable, friendly and helpful. Thu Tran is an excellent trainer. He has showed me how to correct my form and posture while lifting free weights and has given me amazing advice building my leg muscles. Has taught me different ways to angle my feet on the leg press with less pressure on my knees if I angle my feet instead of keeping them straight. FABULOUS improvement. Always learning new things from Thu Tran. He is extremely helpful and a great teacher. Xavian is also a wonderful trainer. He has helped me learn many machines since I started planet fitness. Learning how to use them the correct way. I am eager to learn always the correct way to use every machine. He is wonderful and great with all customers. Nick and Tabitha are also fantastic with anything I need. Excellent with any questions I have. They are always up to teaching me new learning techniques to the equipment. Nick was the first employee I met at Planet Fitness. He took me around the whole gym. Showed me how to use the machines I was interested in and I have learned even so much more since I started with his help. Northampton by far has the best team, super work ethics and amazing customer service. They take pride in having a fantastic clean environment. 💯 ++++ Christie Wright
  • AB
    Allison Baker
    Jul 4, 2025
    3.0
    It would be a good gym- equipment is new, staff is really nice, and it's clean. However, the Wi-Fi rarely works and it's a cell service deadzone- frustrating to not be able to use Spotify/any apps while there. Will end up cancelling/going somewhere else, which is unfortunate- it's just such a basic amenity.

Frequently Asked Questions About Planet Fitness

What is Planet Fitness Northampton?

Planet Fitness Northampton is a fitness center providing a welcoming space to build strength at your own pace in a Judgement Free Zone®.

What are the operating hours of Planet Fitness Northampton?

The gym is open Monday from 4:30 AM to 12:00 AM, Tuesday to Thursday 24 hours, Friday until 9:00 PM, and Saturday and Sunday from 6:00 AM to 7:00 PM.