LensCrafters

Reviews

• RS

  Ryanne Sullivan

  5 days ago
  5.0
  I went there the other day and the desk lady named Karen was incredibly helpful and even she had a good chat and was friendly and got me a quick appointment and even helped me pick out my glasses as well as offered me some stickers to take home I definitely do recommend her and the place as they have a very large collection of glasses and many different pairs and I did not feel rushed or anything at all taking my time asking what’s what and getting fitted to order sunglasses and glasses as well
• AA

  aly

  5 days ago
  5.0
  Karen at the front desk was friendly and helpful and eased my daughter’s anxiety. The DR. Michelle was very patient with my special needs daughter during the exam.
• CC

  Chris Catani

  Mar 8, 2026
  5.0
  I feel it's important to recognize Crystal at LensCrafters for the outstanding customer experience I received from her. From the moment I walked in, she was welcoming, professional, polite, and incredibly helpful. Her attention to detail when it comes to the customer experience really stood out, and she took the time to walk me through frame and lens options while making sure everything fit perfectly before I left. Customer service nowadays often feels very transactional, but Crystal made me feel important and cared for. Experiences like this are truly unforgettable. I hope management recognizes the excellent job she’s doing.
• SA

  Susan Arredondo

  Mar 5, 2026
  5.0
  Exceptional customer service! Very attentive and helpful making my shopping experience a great and successful one! He was flawless in every regard and made me feel very comfortable! Kudos to all your help!!! Thank you again, Darrell you exceeded my expectations for your excellent customer service and attitude! You should be recognized by your management. You are an asset to the LensCrafters family!!
• RM

  Richard Marshall

  Feb 20, 2026
  5.0
  After two disappointing trips to Vision Works I decided to try Lens Crafters down the road . I was instantly impressed on how I was met at the front door with and smile and a friendly hello followed up with if there’s anything you need don’t hesitate to ask we are here to help you. The response I got at other place was “we’re closing in a half hour so you can have a look but your going to have to come back “ Well Crystal found me the perfect glasses checked my insurance and got me into a great pair of Oakley glasses in less than half hour, And did it with a smile on her face and a professional demeanor . I will be going back to Lens Crafters because of that great experience. Thank you again Crystal

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