Quest Diagnostics - Closed

Reviews

• HK

  Hend Karzon

  Nov 10, 2025
  1.0
  Honestly the wait is too long and I can tell they do it on purpose so it gets close to closing time and tell the people in the wait room that they can’t take them anymore. I checked in at 2:30pm and they said they can’t take me when it literally was EMPTY!
• CO

  Carlos Oliveira

  Apr 11, 2025
  5.0
  Muito bom atendimento
• JZ

  J Zimmerman

  Jan 16, 2025
  2.0
  Even with a 7:20 am apointment I've been in the waiting room for over half an hour. I think they are wildly understaffed and inefficient. Would recommend another quest location if you can swing it.
• EV

  Erin Vaughn

  Jun 28, 2023
  5.0
  Kerry was amazing. I didn't even know she had put the needle in. I would go back here any day.
• FG

  Frank Gaynor

  Feb 15, 2018
  5.0
  I'm not sure what the problem was for the previous one-star posters, but I walked into the Norfolk office without an appointment this morning, signed in on the I-something-or-other mounted on a pedestal (name, address, DOB) and was greeted courteously by the young woman at the counter who checked my lab order and quickly entered the information into her computer. About 5 minutes later I was called in after the person who had arrived before me left and had blood drawn - NO pain! - by the woman who had been at the counter. Very professional throughout. If someone had to wait an hour, my guess is that there was a waiting room full of patients. I would suggest making an appointment (according to the signage appointments take priority), go get a cup of coffee, and come back. BTW, today's blood draw is consistent with what I have experienced at Quest for many years, going back to when the office was in Walpole. I just don't think it is fair for anyone to be waved off by a one-star review. If time is of the essence, make an appointment.