Anna Jaques Hospital is a 119-bed community hospital serving the North Shore, Merrimack Valley and Seacoast region. Our mission is to provide the highest quality medical care at a lower cost and improve the health of our community. We care deeply about our patients' satisfaction and we are able to offer private rooms for nearly every patient who stays overnight. We are clinically affiliated with Beth Israel Deaconess Medical Center, a leading Harvard teaching hospital in Boston. Anna Jaques Hospital is a part of Beth Israel Lahey Health, a system of hospitals and healthcare centers dedicated to making high-quality healthcare more accessible throughout Eastern Massachusetts.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.