Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
164 reviews
5 stars
147
4 stars2
3 stars2
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing a pleasant shopping experience.
Product Selection
Customers appreciate the wide variety of stylish frames available, making it easy to find suitable options.
Eye Exam Experience
The eye exams are reported as thorough and well-handled by professional staff, contributing to a positive overall visit.
Mixed Experiences
While many reviews are positive, there are some complaints about long wait times and occasional rude interactions.
- LMLeah MelloniDec 30, 20255.0I’ve never shopped this store but I now need readers and am not 100% sure how much use I’ll get out of them. I was pleasantly surprised by the selection and, honestly, our sales associate was a huge help. They had a great eye for what looked best and I’d probably still be there without their help! Highly recommend the store in the Natick mall for That reason alone.
- MMMarie McDonoughDec 29, 20255.0I am a repeat customer at Warby Parker, because of their selection, prices and, most importantly, their people! Sarah assisted me with my selection and purchase this evening and she was warm, friendly and extremely helpful. It is always a positive when you have the chance to deal with people like her who are just really good at their job and give off a fun vibe while doing so!
- LKLawrence KelleyDec 29, 20255.0Had my annual eye exam by my Boston-region Opthalmologist, and brought my Rx to Warby-Parker at Natick Mall. Excited to get my new W-P glasses soon! Inspired look by WB Yeats, James Joyce, Harry Potter. And maybe "Waldo"? Just don't call me "Fight Club IKEA Boy"! 😳😅😉
- RCRebecca CumminsDec 27, 20255.0When in need of eye care and corrective lenses, the Warby Parker at Natick Mall provides high quality eye exams, amazing customer service, and a thorough inventory of beautiful, sturdy frames. Not only is the staff highly qualified, it is also a collaborative team with professional manners and genuine caring interest in each other and every customer. A thoroughly pleasant and successful experience.
- DADaniel AndersonDec 20, 20255.0The staff at this location was kind, caring, helpful from the moment we walked in. I did not feel pressure to buy anything. They answered all our questions about insurance and cost. The optometrist that did our exam was professional, knowledgeable, and easy to talk to! I would recommend this location for your vision needs.
Frequently Asked Questions About Warby Parker Natick Mall
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What services and products does Warby Parker Natick Mall offer?
Warby Parker Natick Mall offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with assistance from friendly advisors and optometrists.
What are the store hours for Warby Parker Natick Mall?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Do I need to bring anything for an eye exam or to purchase prescription glasses?
You only need your eyes to browse and try frames. For prescription purchases, bringing a digital or physical copy of your current prescription is helpful. If paying with an FSA or HSA card, bring it along. Eye exams can be booked at most locations.
Does Warby Parker accept vision insurance?
Yes, Warby Parker is in-network with several major insurance carriers and also accommodates out-of-network benefits. Coverage may vary by location or plan.
Are frame measurements and adjustments provided?
Yes, optical measurements are taken to complete orders, and opticians provide complimentary lifetime frame adjustments at any Warby Parker store.
What is the return and exchange policy at Warby Parker Natick Mall?
Warby Parker offers a 30-day hassle-free return or exchange policy for all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned within 30 days if unopened in their original box.
Does Warby Parker Natick Mall offer gift cards?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for immediate delivery.
Which nearby stores can I visit along with Warby Parker at Natick Mall?
Nearby stores include Ann Taylor, Chico's, Tory Burch, American Eagle, Gap, Anthropologie, and Victoria’s Secret & PINK. You can shop for clothing, shoes, and accessories in the same mall visit.
Are there food options nearby Warby Parker Natick Mall?
Yes, you can enjoy a meal at Sbarro pizza restaurant or The Cheesecake Factory dessert restaurant, both conveniently located within Natick Mall.
What nearby services are available to help with payment or relaxation during my visit to Warby Parker?
There is a Bank of America ATM and Financial Center nearby for your banking needs. For relaxation, Spavia Natick day spa is close by offering massages and skin care treatments.