Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
482 reviews
5 stars
438
4 stars
9
3 stars7
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Trish, Kevin, and Arthur for their exceptional service.
Repair Services
Many reviews highlighted the store's willingness to repair glasses for free, even if they were not purchased there, showcasing a commitment to customer satisfaction.
Product Selection
Customers appreciated the wide variety of frames and lenses available, noting that the staff provided helpful guidance in selecting the right options.
Mixed Experiences
While many reviews were positive, some customers reported poor service experiences, particularly regarding warranty issues and lack of acknowledgment upon entering the store.
Efficiency
Several customers noted the quick and efficient service, with many being able to complete their purchases and adjustments in a timely manner.
- KTKevin ToomeyNov 15, 20255.0Friendly & professional staff. Very generous repair service.
- MEMatt EliasOct 25, 20251.0Purchased my glasses on glasses.com. That site lists LensCrafters as a place I can go to get them adjusted (both are owned by the same parent company). However, this location has no interest in helping me once they heard “glasses.com”. I wouldn’t recommend coming here if you purchased your glasses on glasses.com and need adjustment.
- MPMolly St PeterOct 20, 20255.0Great customer service.
- JFJulie ForbesOct 19, 20255.0I had a great experience at lens crafters in Framingham ma. They had a great selection of glasses . Kevin and other associates were very helpful.
- MTMarissa TroyOct 14, 20255.0Great service! My glasses broke and they were out of warranty but they still fixed them for free. I’ll definitely come back soon to get myself a new pair!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Natick offer?
LensCrafters provides comprehensive eye exams, premium lenses including Transitions® and Blue-violet light filtering lenses, and a variety of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters on Worcester St?
You can find top designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this LensCrafters location.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
How can I schedule an eye exam at LensCrafters Natick?
You can schedule an eye exam online using their quick link URL provided on their website or visit their store at 1364 Worcester St, Natick, MA.
What are the store hours for LensCrafters in Natick?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters Natick offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup service for eyewear purchases at the Natick location.
What payment methods are accepted at LensCrafters Natick?
They accept payments by American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and check.
I am visiting Natick Eye Associates nearby; how can I get to LensCrafters?
LensCrafters is located nearby on Worcester St, Natick, near Natick Eye Associates, making it easy to combine your visit to both for comprehensive eye care and eyewear needs.
Are there any coffee shops near LensCrafters where I can relax before or after my appointment?
Yes, Dunkin' is located nearby, providing a convenient spot to grab coffee or a snack before or after your visit to LensCrafters.
Can I shop for sporting goods or golf equipment close to LensCrafters in Natick?
Yes, there are nearby stores such as PGA TOUR Superstore and Golfsmith - Natick where you can shop for golf equipment and sporting goods after your visit to LensCrafters.