Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
777 reviews
5 stars
740
4 stars9
3 stars3
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.
Quick Repairs
Customers appreciate the fast turnaround for repairs and adjustments, often completed within minutes and at no charge.
Mixed Experiences
While many reviews highlight positive experiences, there are some complaints regarding prescription errors and customer service issues, particularly related to adjustments.
Professionalism
The team is noted for their professionalism and knowledge, with several customers expressing confidence in their expertise.
- EPEmma Pearson6 days ago5.0They fixed my glasses within 10 minutes, great store! Highly recommend
- GSgary sparrowJan 4, 20265.0Laura at the Natick Mall LensCrafters was very helpful with my options for prescription sun glasses - for fit, look and comfort ! Great customer service !!!
- AMAvery McStravickDec 29, 20255.0My favorite LensCrafters location!! Excellent and efficient service.
- DDddrox13Dec 26, 20255.0Awesome optometrist was super willing to help me out of a sticky glasses emergency while I shopped!
- ASAkshay SureshDec 21, 20255.0Came into this LensCrafters with my broken sunglasses. In about 10-15 mins, they fixed it and deep cleaned my sunglasses for free… Very friendly staff, efficient service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Natick offer?
LensCrafters provides comprehensive eye exams, premium lens solutions such as Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters Natick?
They offer designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
What payment options are accepted at LensCrafters Natick?
LensCrafters accepts American Express, Discover, MasterCard, Visa, cash, check, Apple Pay, Android Pay, and debit cards.
What are the operating hours for LensCrafters at Natick Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam appointment online for LensCrafters Natick?
Yes, you can schedule an eye exam online through their appointment link at LensCrafters' website.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters in Natick Mall has a wheelchair accessible entrance.
What nearby dining options are available around LensCrafters Natick?
Nearby dining options include McDonald's, Ruby Thai Kitchen, Auntie Anne's Pretzels Natick Collection, The Cheesecake Factory, and Sarku Japan, great for grabbing a meal before or after your visit.
What shopping stores are near LensCrafters in Natick Mall?
Nearby stores include Claire's, GNC, Finish Line, Clarks, Solstice Sunglass Boutique, JD Sports, House of Hoops by Foot Locker, Bath & Body Works, and Hollister Co., allowing you to explore a variety of retail options during your visit.
Are there mobile phone stores near LensCrafters Natick?
Yes, nearby mobile phone stores include T-Mobile, Verizon, Cellaxs Phone Repair, and ZAGG Natick, which can be convenient if you need phone services while visiting the mall.