Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker The Shops at Blackstone Valley
70 Worcester Providence Tpke., Millbury, MA
01527, United States
Hours
Reviews
4.8
178 reviews
5 stars
167
4 stars
4
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and knowledgeable throughout their visits.
Product Selection
The store offers a wide variety of affordable frames and lenses, which many customers found appealing.
Customer Service
Overall, the customer service experience was highlighted as excellent, with many customers appreciating the no-pressure environment and personalized attention.
Mixed Experiences
While many reviews were positive, there were some complaints regarding service inconsistencies and issues with prescriptions.
Store Environment
The store was noted for being clean, organized, and welcoming, contributing to a pleasant shopping experience.
- MMMarisa Mason6 days ago5.0I had a great experience here. The two staff members who helped me were very friendly, knowledgeable, and made the process easy. I’d definitely recommend this place— and the newer team member who assisted me did an amazing job!
- JMJJ MMNov 16, 20251.0Have been wearing prescription glasses for over 40 years, sourced from several places. Lenses from Warby Perker scratched very early on, from typical wear and cleaning. Zero consideration or remedy when I stopped in to request help six months after initial purchase. Very disappointed.
- TMTim McInerneyNov 15, 20255.0Accommodated me by taking me earlier than scheduled so I could spend time with 15 year old son at an event
- IMIrma MurilloNov 12, 20255.0beautiful frames, great quality and my experience in the store was fantastic.
- TWTianna WelcomeNov 1, 20255.0Went for an eye exam and to pick new glasses. It was convenient to pick frames from a wide selection all in the same place. Especially liked not having to dilate my eyes by doing the retinal scan. Reasonably priced. Quick, thorough, and convenient scheduling. It was a pleasant experience.
Frequently Asked Questions About Warby Parker The Shops at Blackstone Valley
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker offer at The Shops at Blackstone Valley?
Warby Parker offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and expert advice from optometrists and advisors.
What are the store hours for Warby Parker at The Shops at Blackstone Valley?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Do I need to bring anything when visiting Warby Parker for an eye exam or to purchase prescription eyewear?
You only need to bring your eyes to browse and try frames. For prescription purchases, bringing your current digital or physical prescription and FSA/HSA cards is helpful but not required. You can also book an eye exam at most locations.
Does Warby Parker accept vision insurance and what about payment methods?
Warby Parker is in-network with several major insurance carriers and facilitates out-of-network benefits. They accept credit and debit cards but do not accept checks or cash only payments.
Can I get my glasses adjusted or measured at Warby Parker?
Yes, Warby Parker offers optical measurements and complimentary frame adjustments for life by an optician available in-store.
What is Warby Parker's return and exchange policy?
There is a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store, as well as contact lenses in their original unopened boxes.
Are appointments required for eye exams or other services at Warby Parker?
Yes, appointments are required for eye exams and can be booked online via Warby Parker's appointment booking link.
What nearby stores and attractions can I visit when I come to Warby Parker at The Shops at Blackstone Valley?
Nearby you can shop at Yankee Candle for gifts, visit Sephora for beauty supplies, or enjoy dining at Feng Asian Bistro and Hibachi or Red Robin Gourmet Burgers. These locations make a convenient stop before or after your visit to Warby Parker.
Are there other eyewear and optical stores near Warby Parker at The Shops at Blackstone Valley?
Yes, Visionworks is nearby and offers optometrist services and eyewear, giving you additional options for eye care and glasses within the same shopping area.
How can nearby telecommunications and electronics stores be helpful during my visit to Warby Parker?
Stores like T-Mobile, Verizon, and Best Buy nearby can assist with mobile phone needs or electronics, making it convenient to handle multiple errands including your eyewear shopping in one trip.