Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
300 reviews
5 stars
254
4 stars
9
3 stars2
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Repair Services
Many reviews noted quick and free repairs for glasses, with customers expressing satisfaction with the efficiency and quality of the service.
Mixed Experiences
While many customers had positive interactions, some reported issues with staff unfriendliness and confusion, particularly regarding eye exams and customer service.
Product Quality
Customers appreciated the quality of the glasses and frames available, although some mentioned the prices being on the higher side.
- BFBen F2 days ago5.0I've seen the optometrists here for a couple years, and I've gotten a couple pairs of glasses at the Lenscrafters. Generally a good experience at both. I also just went back to the lenscrafters with a damaged pair of glasses and was delighted that they very cheerfully fixed/re-aligned them in 10 mins at no charge. Thumbs up for good service.
- MGMichael Grella5 days ago5.0Fantastic service. Saved my day. Wonderful staff.
- YLYile LinDec 31, 20255.0Great service! Honestly the best eye exam I’ve ever had. The employee Satf was super helpful—especially when I had questions about my insurance. Really appreciated the support!
- LSLynn ScottDec 18, 20255.0I had a great experience here! Kind, knowledgeable, friendly and professional! A+ customer service to Kalin
- RLRafaela LopesDec 3, 20251.0Ordered glasses online for store pickup, glasses came with loose screws asked them to tighten it for me waited 30 minutes just for them to tell me they couldn't tighten the glasses because they didnt have the right tool. Makes no sense if I ordered the glasses there they should be able to do simple adjustments.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Medford offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also offer prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the store hours for LensCrafters at 4110 Mystic Valley Pkwy?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at the LensCrafters in Medford?
You can schedule an eye exam online via the LensCrafters scheduling page dedicated to this store. The link is available on their website or through the scheduling URL provided in their profile.
Does LensCrafters Medford offer any special services or technology?
Yes, they offer services like AccuFit and myLook, as well as Digital Retina Photography depending on the location.
What payment methods are accepted at LensCrafters in Medford?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa for payment.
Is LensCrafters Medford wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby places can I visit before or after my eye exam at LensCrafters?
You can visit several nearby places such as StretchLab for a workout, Dave's Hot Chicken or Chipotle Mexican Grill for a meal, or Wellington Circle Plaza for shopping.
Are there nearby medical facilities to LensCrafters for urgent care needs?
Yes, PhysicianOne Urgent Care and Wellington Dental are close by should you need urgent or dental care.
How can nearby retail stores like T-Mobile benefit LensCrafters customers?
Nearby retail stores such as T-Mobile provide convenient shopping options for customers, making it easy to combine errands like mobile phone needs with eye care visits at LensCrafters.